Update: The bugzilla.redhat.com upgrade is now complete.

Note: A database dump is currently running to allow us to update the slave database for replication. So the system may seem sluggish for a few more hours.

Please send any feedback/comments to bugzilla-owner@redhat.com. Please file any bugs you find in Bugzilla against the Bugzilla product, version 3.2.

Thanks Engineering Operations.

===================================== O U T A G E R E Q U E S T F O R M =====================================

Severity: Severity Two (High)

Scheduled Date: August 2nd, 2008

Scheduled Time: 9:00 AM EST - 11:00 PM EST

Estimated Time Required: 10 hours

Performed By: Red Hat Engineering Operations

People/Groups Impacted: Users of bugzilla.redhat.com and any services that rely on bugzilla.redhat.com

Site/Services Affected: bugzilla.redhat.com Web UI, Database, XMLRPC

Impact: bugzilla.redhat.com will be unavailable during the posted time on August 2nd, 2008.

Description: On August 2nd, bugzilla.redhat.com will go down for an update to the latest upstream code base. During this time the web servers will be reinstalled with the latest OS updates as well as the latest Bugzilla code. Also the database servers will undergo a data migration to be made compatible with the latest Bugzilla code. The web UI, database, and all XMLRPC services will be unavailable during the migration. Services that rely on bugzilla.redhat.com may not function properly during this time so please let your users know about the outage as well.

Also please take time to point your services/scripts at our test server https://partner-bugzilla.redhat.com to make sure that they will still work with the new system once it goes live. Care has been taken to make the new system backwards compatible as much as possible with the old XMLRPC API but still confirm that they work properly. If you encounter any problems, please contact bugzilla-owner redhat com or file a bug at https://bugzilla.redhat.com/enter_bug.cgi?product=Bugzilla&version=3.2

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