On 11/25/2010 11:38 PM, Pavel Alexeev (aka Pahan-Hubbitus) wrote:
I think abrt is mostly useful tool, but it should be more interactive to our users. No, most problem from it (at my experience and by other answers there) because we got many reports dead at begining. Users encountered fill bug report, but if it is new user, it in 90% cases even do not answer on question how it may be reproduced. I assume it is main bad there. Can we add functionality track user bugreports and allow answer on requests (as minimum with 'needinfo' state) directly from abrt?? I think it may serious increase percentage of usefull bug reports from abrt.
I think I agree with what you are saying - would be nice for bugzappers to be able to filter out [abrt] bugs without debug symbols and steps to reproduce - has anyone done this? If not I could probably have a crack at it using the bugzilla commandline over the weekend.