On 11/04/2010 07:47 PM, Matt McCutchen wrote:
If someone else cares and retests, they ideally would be able to reopen it, but Bugzilla currently doesn't allow that
Somebody can correct me if I'm wrong but as I recall we changed that deliberately. ( should be a discussion about this in this list archives or on the test list archives or QA meetings log even )
If I can recall correctly the problem was that the ( new/inexperienced ) reporters were constantly opening bugs maintainer(s) closed due to misunderstanding of the underlying problem or simply disagreement between them and they were constantly changing severity and priority of bugs which maintainers use to prioritise their own work flow . ( new/inexperienced reporters had a tendency to think the bug they experienced was the most severe one )
Conscious was reached to strip those rights from the reporters and triagers by default and if/when they joined certain fas group(s) they would gain that access.
This move generally improved interaction between reporters/triagers and maintainers/packagers and so far you are the only one I've noticed that mentions the lack of the ability to do this in our bugzilla.
I think the general practice between reporters is to file a new report and mentioning regression and refer to the old bug in that report since commenting on a closed bug may not have the ( current ) maintainer(s) still subscribed to it.
Maintainers themselves can then decide if they want to reopen the old one and mark the new one as duplicate or keep it a separated bug.
JBG
Ps. Dont hesitate to correct me if memory has been playing tricks on me and this discussion and relevant action never took place this is all very vague to me.. .