On Thu, 04 Nov 2010 11:57:58 +0100, Emmanuel Seyman wrote:
- Orcan Ogetbil [04/11/2010 09:35] :
The extreme inefficiency comes from the bugs that I can't reproduce, the upstream can't reproduce, and the user isn't responding. And this happens *a lot*. Most of the time, they don't even put down the steps to reproduce. Can we at least mandate including the steps to reproduce in the ABRT reports?
Is there any reason you can't close these bugs with a INSUFFICIENT_DATA resolution? This seems to be the most appropriate thing to do in this case.
Even better: can abrt-reported bugs that have been NEEDINFO for more than, say, 7 days be automatically closed INSUFFICIENT_DATA?
That'd be quite a huge timesaver. Better duplicate detection would be nice too.