On Mon, 2008-04-07 at 17:54 +0100, Jonathan Roberts wrote:

Hi all,

I have no idea if there is any call for this or not, but I've just whacked together a draft of something that I think might be useful.

http://fedoraproject.org/wiki/JonathanRoberts/GetSupport

It's basically a landing page for anybody new to Fedora, who is a *user*, and wants to get some help. Currently, the links Documentation and Communicate are a bit vague I think, and so I tried to create a page that pulls together content that is exclusively useful for new users. It tells them about #fedora, fedora-list, fedora forum, and docs.fp.o, explaining what they are where new users coming from Windows/Mac might be less familiar (i.e. IRC).

It was partially inspired by my Dad! As I force my parents to use Fedora I asked their opinion on the start page/home page and on the FUG. They thought the FUG was excellent work, exactly what they needed, but the links on the start/home page weren't clearer enough on how to get help.

With this in mind, I have also created a css mock-up for the home page based on the spins designs that incorporates an obvious, clear, get support link at the top :p.

http://jonrob.fedorapeople.org/fp_home.png

The word "support" is unfortunately loaded with meanings we may not intend -- but I think "Get help" works great.