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Summary: Mozilla Thunderbird crashes - Fedora 9
https://bugzilla.redhat.com/show_bug.cgi?id=471350
Summary: Mozilla Thunderbird crashes - Fedora 9 Product: Fedora Hosted Projects Version: unspecified Platform: i386 OS/Version: Linux Status: NEW Severity: high Priority: medium Component: Deployment_Guide AssignedTo: mhideo@redhat.com ReportedBy: usaywot@gmail.com QAContact: rlerch@redhat.com CC: fedora-docs-list@redhat.com Classification: Fedora
Created an attachment (id=323423) --> (https://bugzilla.redhat.com/attachment.cgi?id=323423) The prodcut of multiple crashes
Description of problem:
Version-Release number of selected component (if applicable):
How reproducible:very
Steps to Reproduce: 1.Open Thunderbird eMail Client 2.Configure Thunderbird 3.send mail 4. CRASH !
Actual results:the programme locks then crashes, or just crashes
Expected results:the mail is sent by the client
Additional info:
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https://bugzilla.redhat.com/show_bug.cgi?id=471350
Ryan Lerch rlerch@redhat.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Version|unspecified |9 CC| |gecko-bugs-nobody@fedorapro | |ject.org Component|Deployment_Guide |thunderbird AssignedTo|mhideo@redhat.com |gecko-bugs-nobody@fedorapro | |ject.org QAContact|rlerch@redhat.com |extras-qa@fedoraproject.org Product|Fedora Hosted Projects |Fedora
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https://bugzilla.redhat.com/show_bug.cgi?id=471350
Ryan Lerch rlerch@redhat.com changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |rlerch@redhat.com
--- Comment #1 from Ryan Lerch rlerch@redhat.com 2008-11-13 15:41:18 EDT --- This was initially filed against the Fedora Deployment Guide. I have changed this now to the the Thunderbird component.
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https://bugzilla.redhat.com/show_bug.cgi?id=471350
Matej Cepl mcepl@redhat.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Flag| |needinfo?(usaywot@gmail.com | |)
--- Comment #2 from Matej Cepl mcepl@redhat.com 2008-11-14 12:06:41 EDT --- Thanks for the bug report. We have reviewed the information you have provided above, and there is some additional information we require that will be helpful in our diagnosis of this issue.
First of all, please upgrade to the latest updates of Fedora 9 and try to reproduce. If you can reproduce this with the latest package from the Fedora upgrades, please provide us with the following information.
Could we get output of the command
rpm -qa *xulrun* *firefox* *mozilla* *flash* *plugin*
Please also install firefox-debuginfo (debuginfo-install is from yum-utils package).
debuginfo-install firefox
Then run firefox with a parameter -g. That will start firefox running inside of gdb debugger. Then use command run and do whatever you did to make firefox crash. When it happens, you should go back to the gdb and run
(gdb) thread apply all backtrace
This produces usually many screens of the text. Copy all of them into a text editor and attach the file to the bug as an uncompressed attachment.
We will review this issue again once you've had a chance to attach this information.
Thanks in advance.
docs@lists.stg.fedoraproject.org