I have a requirement to send alert notifications to an incident management system. I see that I can customize the the alert emails but is there a way to remove the "!" marks from the alert priorities? I just want to send High/medium/Low
Al Amyot | Consultant Sierra Systems
(eHealth): 204-926-4257 (T): 204-942-2575 (F): 204-942-2047 444 St. Mary Avenue, Suite 1050 Winnipeg, MB R3C 3T1
Management Consulting | System Integration | Managed Services website: www.SierraSystems.com http://www.sierrasystems.com/
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Not at this time. The email template, although tokenized (and configurable by re-positioning the tokens in alert-email-template.txt) will always print the toString of the AlertPriority enum, which today is "! - Low", "!! - Medium", and "!! - High". Honestly, the exclamation points are unnecessary, and I just removed them in master (commit 9264d30). The new values are "Low", "Medium", and "High".
On 11/24/2010 03:55 PM, Al Amyot wrote:
I have a requirement to send alert notifications to an incident management system. I see that I can customize the the alert emails but is there a way to remove the "!" marks from the alert priorities? I just want to send High/medium/Low
Al Amyot | Consultant Sierra Systems
(eHealth): 204-926-4257 (T): 204-942-2575 (F): 204-942-2047 444 St. Mary Avenue, Suite 1050 Winnipeg, MB R3C 3T1
Management Consulting | System Integration | Managed Services website: www.SierraSystems.comhttp://www.sierrasystems.com/
This email and/or any documents in this transmission is intended for the addressee(s) only and may contain legally privileged or confidential information. Any unauthorized use, disclosure, distribution, copying or dissemination is strictly prohibited. If you receive this transmission in error, please notify the sender immediately and return the original.
Ce courriel et tout document dans cette transmission est destiné à la personne ou aux personnes à qui il est adressé. Il peut contenir des informations privilégiées ou confidentielles. Toute utilisation, divulgation, distribution, copie, ou diffusion non autorisée est strictement défendue. Si vous n'êtes pas le destinataire de ce message, veuillez en informer l'expéditeur immédiatement et lui remettre l'original.
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Am 24.11.2010 um 21:55 schrieb Al Amyot:
I have a requirement to send alert notifications to an incident management system. I see that I can customize the the alert emails but is there a way to remove the "!" marks from the alert priorities? I just want to send High/medium/Low
As the version with "!" removed may take some time to become available in form of a binary release, it is relatively easy to write an alert-sender plugin, that may server your needs better than sending / parsing of emails (e.g. via REST).
Have a look at http://javablogs.com/Jump.action?id=547110 and also at the official documentation for JBossON.
If you write such a sender, please give us feedback how it turned out.
Heiko
I have the code for an alert sender plugin that writes messages to a specific log file using Log4J which we have used to successfully integrate with HP OpenView. I can upload the code when I have some time available. Although as Heiko says it is pretty trivial to code if you are a developer.
The sender was specifically written with your use case in mind as most incident management systems have log scraping as a core capability. Also it gives you an audit trail of the alerts you've sent to the other system for free :-)
Steve Millidge Director C2B2
Providing the foundations for Enterprise Scale Java.
T: 08450 539457 M: 07920 100626 W: www.c2b2.co.uk E: smillidge@c2b2.co.uk
-----Original Message----- From: rhq-users-bounces@lists.fedorahosted.org [mailto:rhq-users-bounces@lists.fedorahosted.org] On Behalf Of Heiko W.Rupp Sent: 10 January 2011 10:11 To: rhq-users@lists.fedorahosted.org Subject: Re: Priority configuration
Am 24.11.2010 um 21:55 schrieb Al Amyot:
I have a requirement to send alert notifications to an incident management
system. I see that I can customize the the alert emails but is there a way to remove the "!" marks from the alert priorities? I just want to send High/medium/Low
As the version with "!" removed may take some time to become available in form of a binary release, it is relatively easy to write an alert-sender plugin, that may server your needs better than sending / parsing of emails (e.g. via REST).
Have a look at http://javablogs.com/Jump.action?id=547110 and also at the official documentation for JBossON.
If you write such a sender, please give us feedback how it turned out.
Heiko
rhq-users@lists.stg.fedorahosted.org