On Fri, 26 Sep 2003, Cristian Gafton wrote:
that. I have seen this called by some folks an "all or nothing" policy - and the debate on its merits can go on ad nauseum. From where we stand, there is a big difference in costs and effort required to support a company with 5 servers compared to one with 1000. We think it is fair to use that number of servers as an indicator of how complex things will be for our support staff.
IMHO its fair.
The alternative, "pick and choose" would be /hell/ for RH, faced with customers who have a mix of machines which are and are not supported.
regards,