On Mon, 6 Jan 2014 12:38:46 -0700 Stephen John Smoogen smooge@gmail.com wrote:
If an expert says "no ordinary user" would ever do a command, they have not worked front line Tech Support recently enough.
<aside: but true> User- can you replace my modem, it doesn't work CSR: - can you do x,y,z . User: - No none work. CSR: Plug it in and out. User - Nope no good. CSR:- When was the last time you knew it was working User - Just before I threw it at the neighbours dog.
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___ Regards, Frank www.frankly3d.com