Hi,
as per the mailed instructions I submitted a password reset by entering account & mail into the FAS web portal. But I never received the mail with the URL reset.
Thanks!
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Axel Thimm wrote:
Hi,
as per the mailed instructions I submitted a password reset by entering account & mail into the FAS web portal. But I never received the mail with the URL reset.
Thanks!
Fedora-infrastructure-list mailing list Fedora-infrastructure-list@redhat.com https://www.redhat.com/mailman/listinfo/fedora-infrastructure-list
hi,
it takes time... mine took almost an hour .. as far as i know, there are lots of requests queued up. so be patient.
regards, amit.
Axel Thimm wrote:
as per the mailed instructions I submitted a password reset by entering account & mail into the FAS web portal. But I never received the mail with the URL reset.
Speaking of password reset, the other day I logged into FAS and was informed by the application about a password reset request, received the mail, followed the link and changed my password.
Only to find today in my inbox the (mass) email informing me that I need to reset my password or else in 15 days my account will be deleted. This is confusing, as my password was just reset so I took the assumption that it was just a mass message, not one sent only to those that did not reset their passwords. But anyway, just for my peace of mind, logged into FAS and saw it not complained like the other day about my password.
On Tue, 2008-08-19 at 11:29 +0300, Axel Thimm wrote:
Hi,
as per the mailed instructions I submitted a password reset by entering account & mail into the FAS web portal. But I never received the mail with the URL reset.
I just noted this in the topic of #fedora-admin. Due to having thousands of accounts in FAS we have to be careful that we don't flood the pipes too much. As a result our mail queue is VERY full at the moment, and password reset e-mails are getting tacked onto the end.
You will get your password reset e-mail, I assure you (I see plenty of them in the queue), if you get multiple, only the last reset e-mail will work.
We really apologize for this, but there is a fine art in getting e-mail servers sending at the right pace, and we don't want Google etc to start thinking we only exist to spam people.
- Nigel
Hi,
On Tue, Aug 19, 2008 at 08:44:28PM +1200, Nigel Jones wrote:
On Tue, 2008-08-19 at 11:29 +0300, Axel Thimm wrote:
as per the mailed instructions I submitted a password reset by entering account & mail into the FAS web portal. But I never received the mail with the URL reset.
I just noted this in the topic of #fedora-admin. Due to having thousands of accounts in FAS we have to be careful that we don't flood the pipes too much. As a result our mail queue is VERY full at the moment, and password reset e-mails are getting tacked onto the end.
You will get your password reset e-mail, I assure you (I see plenty of them in the queue), if you get multiple, only the last reset e-mail will work.
We really apologize for this, but there is a fine art in getting e-mail servers sending at the right pace, and we don't want Google etc to start thinking we only exist to spam people.
OK, thanks for clarifying. BTW I did not submit a request multiple times, if you see plenty of request for me in the queue then something is wrong.
Also being hosting quite a few multi-thousand lists: Sending out even the exact same mail a couple of thousand times at a high rate doesn't yet mark you as a spammer, this is also true of the large lists @redhat.com. Although I highly appreciate any act of caution these days!
On Tue, 2008-08-19 at 11:58 +0300, Axel Thimm wrote:
Hi,
On Tue, Aug 19, 2008 at 08:44:28PM +1200, Nigel Jones wrote:
On Tue, 2008-08-19 at 11:29 +0300, Axel Thimm wrote:
as per the mailed instructions I submitted a password reset by entering account & mail into the FAS web portal. But I never received the mail with the URL reset.
I just noted this in the topic of #fedora-admin. Due to having thousands of accounts in FAS we have to be careful that we don't flood the pipes too much. As a result our mail queue is VERY full at the moment, and password reset e-mails are getting tacked onto the end.
You will get your password reset e-mail, I assure you (I see plenty of them in the queue), if you get multiple, only the last reset e-mail will work.
We really apologize for this, but there is a fine art in getting e-mail servers sending at the right pace, and we don't want Google etc to start thinking we only exist to spam people.
OK, thanks for clarifying. BTW I did not submit a request multiple times, if you see plenty of request for me in the queue then something is wrong.
Errr I didn't actually check to see what was going to you, I was making a rash generalization to * that if you request multiple then only the last will work :)
Also being hosting quite a few multi-thousand lists: Sending out even the exact same mail a couple of thousand times at a high rate doesn't yet mark you as a spammer, this is also true of the large lists @redhat.com. Although I highly appreciate any act of caution these days!
Good point, but yeah, not really that good to flood the pipes.
- Nigel
On Tue, 19 Aug 2008, Nigel Jones wrote:
Good point, but yeah, not really that good to flood the pipes.
Yeah, this was by far the most email we've sent at a single time. we've got over 11,000 accounts in FAS now. Sounds like we need to look at our smtp setup. Verify for sure how many emails we can send at a time. Then make sure our mass mailing scripts can do that.
Also, the the host that our smtp server is on is... very busy right now, db servers ,app servers, etc are all on there while we're getting stuff back online :) Even with all that stuff going on I'm amazed at how responsive everything is and how low the load generally is.
-Mike
infrastructure@lists.fedoraproject.org
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Amitakhya Phukan -
Axel Thimm -
Mike McGrath -
Nicu Buculei -
Nigel Jones