On Fri, 22 Jan 2016 14:45:08 -0700 Stephen John Smoogen smooge@gmail.com wrote:
...snip...
Usually when doing "support levels" there is the need to come up with response times. I don't know if we can really do that since we don't have business hours and such.
Well, we could try and do that, but It might be hard... we could do some with a fair bit of wiggle room at first then adjust I suppose.
Things like copr go under fedorainfracloud.org correct?
That was the thought as currently setup.
Things we get pinged on at times which are Red Hat related but we don't control. I know we get occasional "gnome.org?" and "softwarecollections.org" and similar questions which we know who to contact but have nothing but that.
Yeah, but not sure what we can do about those aside from saying "Sorry, we don't handle those, try contacting XYZ"
kevin