irc-support-sig November 2010

irc-support-sig@lists.fedoraproject.org

2 participants
8 discussions

[irc-support-sig] #19: Printer Problem with F14
by fedora-badges 09 Dec '10

09 Dec '10

#19: Printer Problem with F14 ---------------------+------------------------------------------------------ Reporter: pakdog | Owner: Type: feedback | Status: new Priority: major | Milestone: Fedora 13 Version: | Severity: Neutral Keywords: | ---------------------+------------------------------------------------------ Please fill in this template fully and provide all requested information. Incomplete tickets may be dropped. This feedback is: {{{ [X] Positive [ ] Negative [ ] Neutral }}} My IRC nick is: pakdog Please briefly describe the interaction that caused you to file this ticket: Was able to get a what was for me a very challenging problem with a printer solved. The individuals who helped me, one in particular (nirik), were very patient and willing to explore the problem with me and led me to the solution. I learned a few things along the way, too. Please note other IRC nicks that are involved in this interaction: nirik, daMaestro Please describe what action or positive change could be adopted based on this feedback: Any additional notes or logs: Thanks for your feedback! -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/19> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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[irc-support-sig] #18: Helpful Folks in #fedora on irc freenode
by fedora-badges 02 Dec '10

02 Dec '10

#18: Helpful Folks in #fedora on irc freenode ---------------------+------------------------------------------------------ Reporter: killsudo | Owner: fenris02 Type: feedback | Status: new Priority: major | Milestone: Fedora 13 Version: | Severity: Positive Keywords: | ---------------------+------------------------------------------------------ Please fill in this template fully and provide all requested information. Incomplete tickets may be dropped. This feedback is: {{{ [X] Positive [ ] Negative [ ] Neutral }}} My IRC nick is: killsudo Please briefly describe the interaction that caused you to file this ticket: Filesystem had lost certain suid and sgid bits limiting what a user could execute. Default responses were to reformat but due to fenris02 advice and guidance I was able to fix the damage and rescue my Fedora system. Thanks! Please note other IRC nicks that are involved in this interaction: DiscordianUK Please describe what action or positive change could be adopted based on this feedback: I can not recommend anything else, the Fedora community listens and then helps. This makes all the difference when you hit an issue that's out of your expertise. Any additional notes or logs: Was pointed to http://fedorasolved.org/Members/fenris02/post_upgrade_cleanup Thanks for your feedback! -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/18> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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[irc-support-sig] #20: Omega (Dalmation) Fedora Remix release
by fedora-badges 02 Dec '10

02 Dec '10

#20: Omega (Dalmation) Fedora Remix release ---------------------+------------------------------------------------------ Reporter: sundaram | Owner: Type: feedback | Status: new Priority: major | Milestone: Fedora 13 Version: | Severity: Neutral Keywords: | ---------------------+------------------------------------------------------ Please fill in this template fully and provide all requested information. Incomplete tickets may be dropped. This feedback is: {{{ [ ] Neutral }}} My IRC nick is: mether Please briefly describe the interaction that caused you to file this ticket: In a earlier discussion in the irc support group meeting, it was suggested that I give a heads up when there is a new release of the remix out and thats what I am doing. I don't recall all the details that were asked but http://omega.dgplug.org should have all the answers. If anything is unclear, let me know and I can answer that. Thanks -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/20> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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Plan for tomorrow's irc support sig meeting (2010-11-18)
by Kevin Fenzi 18 Nov '10

18 Nov '10

Here's what I have for an agenda for tomorrow's meeting, which will be held at 16:30UTC in #fedora-meeting on irc.freenode.net. Feel free to reply to this with additional topics, or bring them up in the "open floor" section of the meeting. #topic Week in review http://fedora.theglaserfamily.org/ircstats/fedora-weekly.html #topic New Op process See: http://lists.fedoraproject.org/pipermail/irc-support-sig/2010-November/0001… #topic feedback tickets https://fedorahosted.org/irc-support-sig/report/1 #topic Open Floor kevin

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[irc-support-sig] #17: Helped at #fedora [ Southern_Gentlem ]
by fedora-badges 18 Nov '10

18 Nov '10

#17: Helped at #fedora [ Southern_Gentlem ] --------------------------------------------------------------+------------- Reporter: scars | Owner: Type: feedback | Status: new Priority: major | Milestone: Fedora 13 Version: | Severity: Positive Keywords: #fedora, Southern_Gentlem, glibc, updates-testing | --------------------------------------------------------------+------------- Was having problems with glibc, apparently it came from the updates- testing repo (must've done something wrong during fedora install). Installing "Development tools" would give an error that glibc- common-2.12.90-19 was installed but glibc-common-2.12.90-18 was required. Got help very fast with an explanation how to fix it (grabbing "Development Tools" from the updates-testing repo since trying to remove glibc-common-2.12.90-19 was not appreciated by the system since it was trying to remove the kernel ^^). Thanks go out to #fedora and especially Southern_Gentlem who helped me on this. -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/17> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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Proposed new Ops process
by Kevin Fenzi 11 Nov '10

11 Nov '10

Here's a new op's process: a) New op is proposed/sponsored by an existing one. This sponsor also opens a trac ticket about the nomination. (This ticket should note what channel this is for and any related into about the candidate). b) existing ops gather feedback however they like (talking to new candidate, looking at logs, talking to each other, etc) for a period of 1 week. c) existing ops can vote in the ticket or at the following weeks meeting. d) simple majority of votes cast decides things. e) then new candidate is given a 1 month trial. Voting process repeats at the end to make them perm. Note that this process is for only #fedora/#fedora-social/#fedora-ops/#fedora-unregistered. Other channels are out of the scope of this and use their own process. Thoughts? kevin

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Plan for tomorrow's irc support sig meeting (2010-11-11)
by Kevin Fenzi 11 Nov '10

11 Nov '10

Here's what I have for an agenda for tomorrow's meeting, which will be held at 16:30UTC in #fedora-meeting on irc.freenode.net. Feel free to reply to this with additional topics, or bring them up in the "open floor" section of the meeting. #topic Week in review http://fedora.theglaserfamily.org/ircstats/fedora-weekly.html #topic Brainstorming new OP's process/voting #topic feedback tickets https://fedorahosted.org/irc-support-sig/report/1 #topic Open Floor kevin

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Plan for today's irc-support-sig meeting (2010-11-04)
by Kevin Fenzi 04 Nov '10

04 Nov '10

Sorry for not sending this out sooner. Here's what I have for an agenda for today's meeting, which will be held at 16:00UTC in #fedora-meeting on irc.freenode.net. Feel free to reply to this with additional topics, or bring them up in the "open floor" section of the meeting. #topic Week in review http://fedora.theglaserfamily.org/ircstats/fedora-weekly.html #topic feedback tickets https://fedorahosted.org/irc-support-sig/report/1 #topic Meeting time #topic Open Floor kevin

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irc-support-sig November 2010