irc-support-sig May 2012

irc-support-sig@lists.fedoraproject.org

6 participants
17 discussions

[irc-support-sig] #107: Mass Removal Of Stagnant Voting Members
by fedora-badges 22 Aug '13

22 Aug '13

#107: Mass Removal Of Stagnant Voting Members ---------------------+------------------------ Reporter: dcr226 | Owner: Type: feedback | Status: new Priority: major | Milestone: Fedora 14 Version: | Severity: Neutral Keywords: | Blocked By: Blocking: | ---------------------+------------------------ I was going to do these individually, but it will just turn into spam, and on the most part this is a no-brainer. I propose the removal of the following members of the sig, on the basis they carry a vote currently..but may not be active, or interested in the sig. ausil, bit4man, deepsa, ivazquez, jkeating, jsmith, jsteffan, mkearey, pfrields, wtogami, kanarip I guess the simple thing is, if you agree with the removal, vote with "+1", if you disagree with it all "-1", and if you disagree with one (or more particular user's removal "-1 <username>" Otherwise this thread could easily turn into 10 threads and get unnecessarily messy. -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/107> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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[irc-support-sig] #108: Proposal for Ammendment to the IRC Support SIG Policy
by fedora-badges 14 Jun '12

14 Jun '12

#108: Proposal for Ammendment to the IRC Support SIG Policy ---------------------+------------------------ Reporter: dp67 | Owner: Type: feedback | Status: new Priority: major | Milestone: Fedora 16 Version: 2.0 | Severity: Neutral Keywords: | Blocked By: Blocking: | ---------------------+------------------------ I have the following proposal for an amendment to the existing IRC Support SIG Policy. Currently the nomination process is vaguely worded in the following fashion. "New operators/voting members are nominated by filing a ticket and asking to join. Voting members have 7 days to vote, majority vote determines outcome." I propose that it be amended to read as the following: * New operators/voting members are nominated by filing a ticket before the next scheduled meeting allowing voting members to discuss the nomination in an open forum. * After the meeting the nomination will be voted on by using the ticket system. A +1 denotes a yay and a -1 denotes a nay. * The ticket voting period shall last 7 days. * At the next scheduled meeting following the ticket voting period attending voting members are given a final chance to vote. All votes will be tallied and as last business the nominee is either appointed to the position or declined the position based on the majority of votes. Your input is greatly appreciated. -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/108> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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[irc-support-sig] #105: #fedora-social channel nomination N3LRX
by fedora-badges 31 May '12

31 May '12

#105: #fedora-social channel nomination N3LRX ---------------------+------------------------ Reporter: bjensen | Owner: Type: meeting | Status: new Priority: critical | Milestone: Fedora 16 Version: | Severity: Positive Keywords: | Blocked By: Blocking: | ---------------------+------------------------ I would like to nominate N3LRX to be an op in #fedora-social He already does a good job of helping the channel remain cool and is ACTIVE in the channel a lot of the time -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/105> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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Minutes/Summary from today's irc support sig meeting (2012-05-31)
by Robert 'Bob' Jensen 31 May '12

31 May '12

Minutes/Summary from today's irc support sig meeting (2012-05-31) Meeting ended Thu May 31 17:25:16 2012 UTC. Minutes: http://meetbot.fedoraproject.org/fedora-meeting/2012-05-31/irc-support-sig.… Minutes (text): http://meetbot.fedoraproject.org/fedora-meeting/2012-05-31/irc-support-sig.… Log: http://meetbot.fedoraproject.org/fedora-meeting/2012-05-31/irc-support-sig.… -- Bob 17:00:29 <EvilBob> #startmeeting 17:00:29 <zodbot> Meeting started Thu May 31 17:00:29 2012 UTC. The chair is EvilBob. Information about MeetBot at http://wiki.debian.org/MeetBot. 17:00:29 <zodbot> Useful Commands: #action #agreed #halp #info #idea #link #topic. 17:00:30 <EvilBob> #meetingname irc-support-sig 17:00:30 <EvilBob> #meetingtopic IRC Support SIG Meeting 17:00:30 <zodbot> The meeting name has been set to 'irc-support-sig' 17:00:33 <zcat> ahoy 17:00:36 * N3LRX 17:00:37 * Sonar_Gal 17:00:44 * nirik waves. Here, but a bit distracted. Thanks for running the meeting EvilBob 17:00:47 <EvilBob> I'll wait a few minutes for some people to show up. 17:00:48 * Southern_Gentlem 17:00:57 * thomasj tips hat 17:01:12 <EvilBob> We do have an agenda today please allow us to complete that and bring up additional topics in the "Open Floor" section of the meeting. 17:01:57 <EvilBob> OK we'll get on with it. 17:02:14 <EvilBob> Southern_Gentlem will not be able to join us today, has training for work. The next meeting he will be fully at will be 2012-07-05. 17:02:14 <EvilBob> nirik is busy with his $dayjob working on Fedora's infrastructure. 17:02:33 <EvilBob> Southern_Gentlem is here but may leave for that. 17:02:51 <EvilBob> #topic Week in Review 17:02:51 <EvilBob> #link http://fedora.theglaserfamily.org/ircstats/fedora-weekly.html 17:03:01 <EvilBob> http://fedora.theglaserfamily.org/ircstats/fedora-weekly.html might be down Scott knows about it. 17:03:08 <EvilBob> #link http://fedora.theglaserfamily.org/ircstats/fedora.html 17:03:25 <EvilBob> http://fedora.theglaserfamily.org/ircstats/fedora.html is available. 17:03:40 <EvilBob> Seemed like a pretty good release week so far. 17:04:04 <EvilBob> As always some are getting bit upgrading, especially using preupgrade. 17:04:15 <N3LRX> FedEX at the door downstairs be back in a flash. 17:04:26 <nirik> yeah, we could work on the common bugs doc about that kernel issue with preupgrade. Make a more clear solution there. 17:04:38 <nirik> otherwise a good busy release week. 17:04:38 <EvilBob> Anyone notice anything else? 17:04:42 <EvilBob> nirik: +1 17:04:42 <zcat> Seemed to be a lot of people with grub2/kernel problems too 17:04:55 <EvilBob> zcat: that is related to the above 17:05:31 <EvilBob> I'll try to get to the wiki after my appointment after this meeting. 17:06:04 <EvilBob> Oh, Elections start at 2012-06-01 at 00:00 17:06:21 <EvilBob> https://fedoraproject.org/wiki/Elections 17:06:23 <zodbot> Announcement from my owner (mdomsch): Fedora Town Hall at 2000 UTC (4pm US-Eastern) with the FESCo candidates. Visit https://fedoraproject.org/wiki/Elections#IRC_Town_Halls for information on how to participate and pose questions to the candidates. 17:06:32 <zcat> no other major issues really stood out. the rest landed on the commonbugs page. 17:06:47 <EvilBob> Anything else? 17:07:10 <EvilBob> Moving on... 17:07:21 <EvilBob> #topic Feedback Tickets 17:07:21 <EvilBob> #link https://fedorahosted.org/irc-support-sig/report/1 17:07:34 <EvilBob> We have 4 tickets on today's agenda. 3 for voting and 1 Kudos. 17:07:36 <N3LRX> ok, back 17:07:47 <EvilBob> #topic ticket 108 - Proposal for Ammendment to the IRC Support SIGPolicy 17:07:47 <EvilBob> #link https://fedorahosted.org/irc-support-sig/ticket/108 17:08:11 <EvilBob> Because people are missing today I feel we should push this to next week. 17:08:40 <nirik> +1 17:08:45 <EvilBob> Sonar_Gal and I have an addition to the sandboxed page that we are working on also. 17:08:55 <Sonar_Gal> +1 17:09:15 <thomasj> +1 to push to next week 17:09:22 <EvilBob> OK, Pushed Ticket 108 17:09:25 <EvilBob> #topic ticket 107 - Mass Removal Of Stagnant Voting Members 17:09:25 <EvilBob> #link https://fedorahosted.org/irc-support-sig/ticket/107 17:09:41 <EvilBob> Again, push for the same reasons. 17:09:45 <Sonar_Gal> +1 17:09:49 <thomasj> +1 17:10:06 <EvilBob> Get on the sandbox page and vote after reviewing the header of the ticket. 17:10:21 <EvilBob> I'll try to make it more clear who we are discussing for the ticket. 17:10:37 <nirik> yeah, +1 to delay. I've not had a chance to look. 17:10:37 <EvilBob> My wiki skills are improving. 17:10:39 <EvilBob> ;) 17:10:53 <EvilBob> OK, Pushed Ticket 107 17:11:04 <EvilBob> #topic ticket 105 - #fedora-social and #fedora channel nomination N3LRX 17:11:05 <EvilBob> #link https://fedorahosted.org/irc-support-sig/ticket/105 17:11:17 <EvilBob> N3LRX: Do you have anything to say on this? 17:11:38 <EvilBob> I think we have a consensus for this one. 17:11:49 * nirik was +1 in ticket and here... 17:11:51 <EvilBob> There have been no objections. 17:11:55 <zcat> +1 17:12:02 <EvilBob> +1 from me 17:12:08 <N3LRX> Heh, silent as usual. I'm a better listener than a talker. 17:12:13 <thomasj> +1 here also 17:12:33 <thomasj> to both lol 17:12:42 <Southern_Gentlem> +1 17:12:50 <daMaestro> +1 17:12:59 <EvilBob> One thing I would like to note, this is subject to probation pending the amendment to the policy page. So bot-ops only for now. 17:13:16 <Sonar_Gal> +1 17:13:19 <N3LRX> Understood. 17:13:42 <nirik> well, we have no clear idea what probation means, but if N3LRX wants to just use botops for now until further rules are drafted thats fine with me. 17:13:46 <EvilBob> I will work as a mentor to N3LRX to get him up to speed as is my responsibility as nominator. 17:14:07 <EvilBob> nirik: Yes, that is why I said "pending" 17:14:50 <EvilBob> Passed, N3LRX as a new op. we will get him set up on the bot later today and added to the fas group. 17:15:04 <EvilBob> Welcome N3LRX! 17:15:18 <EvilBob> #topic ticket 113 - Kudos for EvilBob, Hawkwind on F17 snap assistance 17:15:20 <Sonar_Gal> :D Welcome to the crazy bunch N3LRX 17:15:28 <zcat> ^5 17:15:28 <EvilBob> #link https://fedorahosted.org/irc-support-sig/ticket/113 17:15:34 <nirik> congrats N3LRX. use your powers for good. 17:15:40 <N3LRX> Thanks, I'll do my best not to let anyone down. 17:15:45 <nirik> kudos EvilBob and hawkwind. 17:15:57 <Sonar_Gal> Good job Guys 17:16:14 <EvilBob> Helped out a couple users with the upgrade problem we have seen. I will post details and pass on the ticket link to hawkwind next time I see him. 17:16:23 <EvilBob> ;) 17:16:40 <EvilBob> I'll close the two tickets we covered this week later. 17:16:53 <EvilBob> #topic Open Floor 17:16:53 <EvilBob> Does anyone have anything to add? 17:16:58 <thomasj> EvilBob holding his hand? lol.. kudos :) 17:17:31 <l0ft1369> I have a question 17:17:44 <EvilBob> thomasj: It's an interesting problem that crops up a couple ways. I just followed suggestions that nirik gave another user. 17:17:57 <EvilBob> l0ft1369: Rock the box. 17:18:16 * EvilBob kicks the box over to l0ft1369 17:18:16 <thomasj> EvilBob: i think you did a great job, i was just laughing about the "holding my hand" part :) 17:18:34 <l0ft1369> where can I go to read up on how I can get more involved 17:19:02 <l0ft1369> I've signed up for the lists and I try and help out in the rooms when I can, but I am not sure if I am following all of the rules, or making anyone mad or anything like that 17:19:27 <Southern_Gentlem> l0ft1369, help in the #fedora channel 17:19:27 <EvilBob> l0ft1369: we are working on clearing up some details, the basics are just jump in and learn, give good advice following other's example. 17:19:56 <EvilBob> l0ft1369: If you goof someone will let you know. 17:20:03 <l0ft1369> nice! 17:20:26 <EvilBob> the biggest thing we try to remember is to not get too many helpers helping one user at a time 17:20:31 <l0ft1369> #Fedora is most active when I am at work (I'm an IT Guy) so I can't give it my full attention 17:20:31 <EvilBob> it just makes a mess. 17:20:37 <l0ft1369> ah ha 17:20:48 <EvilBob> "Too many cooks" 17:20:54 <l0ft1369> right right. I' 17:20:56 <l0ft1369> m 17:21:15 <l0ft1369> I'm trying to get used to using IRC specifically BitchX... it's been a process 17:21:30 <EvilBob> l0ft1369: You will see me back out even if I have hours invested when to many jump on, I tell the user to contact me later if it's not sorted out. 17:21:47 <EvilBob> l0ft1369: I use xchat personally 17:22:04 <EvilBob> l0ft1369: Welcome to #fedora I guess. 17:22:06 <EvilBob> ;) 17:22:14 <l0ft1369> haha thanks :) 17:22:23 <EvilBob> Anything else for the open floor? 17:22:40 <EvilBob> OK quick review. 17:22:50 <EvilBob> We pushed two tickets 17:23:00 <EvilBob> We passed/closed 2 more 17:23:08 <Sonar_Gal> Correct 17:23:09 <EvilBob> I will handle closing those. 17:23:12 <Sonar_Gal> ok 17:23:25 <EvilBob> I will also work on updating the common bugs page. 17:23:42 <EvilBob> Will be a few hours before I get to any of the tasks. 17:24:04 <EvilBob> Sonar_Gal and I will get our addition to the amendment ticket worked on soonish. 17:24:23 <EvilBob> Thank You EVERYONE that made it to the meeting. 17:24:56 <EvilBob> I'll also sent out the minutes/report 17:25:14 <EvilBob> Have a great week everyone. 17:25:16 <EvilBob> #endmeeting

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[irc-support-sig] #113: Kudos for EvilBob, Hawkwind on F17 snap assistance
by fedora-badges 31 May '12

31 May '12

#113: Kudos for EvilBob, Hawkwind on F17 snap assistance ---------------------+------------------------ Reporter: weirdal | Owner: Type: feedback | Status: new Priority: major | Milestone: Fedora 16 Version: | Severity: Positive Keywords: | Blocked By: Blocking: | ---------------------+------------------------ Please fill in this template fully and provide all requested information. Incomplete tickets may be dropped. This feedback is: {{{ [X] Positive [ ] Negative [ ] Neutral }}} My IRC nick is: WeirdAl Please briefly describe the interaction that caused you to file this ticket: I was forced to use preupgrade to get Fedora 17, and I ran into the kernel-panic-at-shutdown issue. In addition, I apparently had yum set to the Fedora 16 repos instead of F17. EvilBob stepped in at first, trying to hold my hand... and Hawkwind finished it off. Having experts around when you're tapdancing as root is a pretty good idea! I believe EvilBob also bailed me out of an upgrade jam from F15 to F16, but I never got around to crediting him with it (lots of steps to create an account just to say thanks... sheesh). -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/113> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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Plan for tomorrow's irc support sig meeting (2012-05-31)
by Kevin Fenzi 30 May '12

30 May '12

Here's what I have for an agenda for tomorrow's (2012-05-31) meeting, which will be held at 17:00UTC/13:00 Eastern in #fedora-meeting on irc.freenode.net. Feel free to reply to this with additional topics, or bring them up in the "open floor" section of the meeting. #topic Week in review http://fedora.theglaserfamily.org/ircstats/fedora-weekly.html #topic ticket 108 - Proposal for Ammendment to the IRC Support SIGPolicy #topic ticket 107 - Mass Removal Of Stagnant Voting Members #topic ticket 105 - #fedora-social and #fedora channel nomination N3LRX #topic Open Floor kevin

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contacts for *.R.*.rpm packages support
by Aleksandra Fedorova 29 May '12

29 May '12

Hi, all, This is just a short introduction note, so if you ever heard the problem or question regarding "rfremix" or "reremix" or packages from russianfedora-* repos (they marked with big R, as in "grub-customizer-2.5.6-1.fc18.R.i686.rpm"), you will know what to do. We are Russian Fedora - the officially registered local community with main site http://ru.fedoracommunity.org (in Russian). English info available here: https://fedoraproject.org/wiki/Russian_Fedora We have russian support channel for all fedora-related distributions at fedora(a)conference.jabber.ru. We organized local repositories and custom Fedora remix called RFRemix, which contains Fedora with default Russian locale, mp3 codecs, patched fonts and over stuff, which is legal in Russia. (We don't "recompile kernel" or something, our remix contains mostly cosmetic changes and very close to the Spin.) I don't ask for a support of our packages for sure, just instead of simply sending this user away from the #fedora support channel you could send him in our direction :) Thanks, and Happy Release Day! -- bookwar

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[irc-support-sig] #110: Release ban requested for user OzBorne in #fedora
by fedora-badges 24 May '12

24 May '12

#110: Release ban requested for user OzBorne in #fedora ---------------------+------------------------ Reporter: bjensen | Owner: Type: feedback | Status: new Priority: major | Milestone: Fedora 16 Version: | Severity: Negative Keywords: | Blocked By: Blocking: | ---------------------+------------------------ Please fill in this template fully and provide all requested information. Incomplete tickets may be dropped. This feedback is: {{{ [ ] Positive [X] Negative [ ] Neutral }}} My IRC nick is: EvilBob Please briefly describe the interaction that caused you to file this ticket: The user OzBorne Has proven to be a problem by interfering with the channel operation by harassing me. I have asked to user repeatedly to not communicate with me and insists on addressing me. They have been quieted, kicked and banned many times and just don't seem to get the hint. They have been banned by their native language channel several times also, the channel in question is not managed by the SIG but I am including the information as reference. The user based on their history has no positive impact on the channel, they are a self admitted troll. Please note other IRC nicks that are involved in this interaction: Southern_Gent and other ops who have banned them. Please describe what action or positive change could be adopted based on this feedback: Ban the user for a full release, they currently under a 1 week ban already. Any additional notes or logs: Logs can be provided if needed but I believe their action is common knowledge with most active ops. Thanks for your feedback! -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/110> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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[irc-support-sig] #112: Improper use of zodbot op abilities in #fedora (nb)
by fedora-badges 24 May '12

24 May '12

#112: Improper use of zodbot op abilities in #fedora (nb) ---------------------+------------------------ Reporter: bjensen | Owner: Type: feedback | Status: new Priority: critical | Milestone: Fedora 14 Version: | Severity: Negative Keywords: | Blocked By: Blocking: | ---------------------+------------------------ Please fill in this template fully and provide all requested information. Incomplete tickets may be dropped. This feedback is: {{{ [ ] Positive [X] Negative [ ] Neutral }}} My IRC nick is: EvilBob Please briefly describe the interaction that caused you to file this ticket: User GapSpark was trying to insight hostility in the channel, help from channel ops was requested. nb who is not a #fedora op used his privileges on zodbot to kick the user. Please note other IRC nicks that are involved in this interaction: mutk kk4ewt GapSpark nb Please describe what action or positive change could be adopted based on this feedback: op privileges on zodbot should be removed for all parties that are not ops for that channel. non-op (for that channel) nb should be suspended for improper use of ops. Any additional notes or logs: See attachment Thanks for your feedback! -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/112> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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[irc-support-sig] #111: Improve handling of unregistered users
by fedora-badges 24 May '12

24 May '12

#111: Improve handling of unregistered users ---------------------+------------------------ Reporter: exosyst | Owner: Type: feedback | Status: new Priority: major | Milestone: Fedora 16 Version: | Severity: Negative Keywords: | Blocked By: Blocking: | ---------------------+------------------------ Please fill in this template fully and provide all requested information. Incomplete tickets may be dropped. This feedback is: {{{ [ ] Positive [X] Negative [ ] Neutral }}} My IRC nick is: exosyst Please briefly describe the interaction that caused you to file this ticket: EvilBob highlighted feedback as a way to bring this to attention Please note other IRC nicks that are involved in this interaction: EvilBob Please describe what action or positive change could be adopted based on this feedback: Proposal for handling unregistered users on IRC - By default, most IRC clients can be told to autoconnect and issue identify messages to NickServ. Unfortunately the ident message isn't sent quick enough resulting in being dumped into #fedora-unrgistered. A workaround exists that the user can "{{{ /set irc_join_delay 10 }}} in xchat to delay joining 10 seconds" but this is a kludge and forces each user to configure the setting which seems to be contrary the fedora idea of fixing the bugs at the layer they occur rather than issuing workarounds. I propose two possible solutions but they're not exhaustive - I'm not an IRC expert, just a user. 1. Set users to -v such that they have no voice in the main channel until identified?. 2. Get #fedora-unregistered to kick back to #fedora when a user has been identified. Any additional notes or logs: None. Thanks for the pointers and being open to suggestions. Thanks for your feedback! -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/111> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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irc-support-sig May 2012