irc-support-sig September 2016

irc-support-sig@lists.fedoraproject.org

2 participants
5 discussions

[irc-support-sig] #192: condescending and rude behavior
by fedora-badges 08 Sep '16

08 Sep '16

#192: condescending and rude behavior ---------------------+------------------------ Reporter: be0 | Owner: Type: feedback | Status: new Priority: major | Milestone: Fedora 18 Version: | Severity: Negative Keywords: | Blocked By: Blocking: | ---------------------+------------------------ This feedback is: {{{ [ ] Positive [x] Negative [ ] Neutral }}} My IRC nick is: be_ Please briefly describe the interaction that caused you to file this ticket: I asked for help with an issue with dnf and the response I got was mostly unhelpful ridicule. Please note other IRC nicks that are involved in this interaction: fenrus02 Please describe what action or positive change could be adopted based on this feedback: warning the offending user and banning them if offensive behavior occurs again Any additional notes or logs: If I hadn't already been using Fedora for 10 years, I might be turned away from contributing or asking for help after this interaction. -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/192> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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[irc-support-sig] #156: maltreatment and abuse of power in # fedora-social
by fedora-badges 08 Sep '16

08 Sep '16

#156: maltreatment and abuse of power in # fedora-social -------------------------------------------------+------------------------ Reporter: nixfas | Owner: Type: feedback | Status: new Priority: critical | Milestone: Fedora 19 Version: | Severity: Negative Keywords: war, mexican't, spinach, intolerance | Blocked By: Blocking: | -------------------------------------------------+------------------------ Please fill in this template fully and provide all requested information. Incomplete tickets may be dropped. This feedback is: {{{ [ ] Positive [X] Negative [ ] Neutral }}} My IRC nick is: nix\ ---- Please briefly describe the interaction that caused you to file this ticket: Conversation with people of #fedora-social that abuse me, commenting non- related facts of my country with a answer about fedora russian and skype and other person making remarks about that es language is "Mexican't" and I speak "You say spinach I say Mexican't" and a non polite attitude.- They +q mode 2 times with excuses without a real fundament. Fenris02 start a conversation about crimes and war in my country for a example of the non legal in my country (i was asking for legal terms of fedora russian compiling Skype in koji). I respond with "read plan condor", that involves CIA and my country about crimes and war, so... +q applied to me. I mentioned nigger word in ironic mode, because i felt the racist or no tolerant of the US soul with Latin people, for the comment of Evilbob like '''"<EvilBob> nix\: As long as you don't claim to be American, we will be OK"''' WHAT IS IT?, 100% pure racism, why I'm not american?, I'm what?, sudaca?, chicano?, What Bob?.. Sorry but I'm american, America is a continent, United States a country. I feel that Evilbob and fenris02 have some intolerance to the bad english or non US people of regions like south america, arabic and black people. Before the incident, Evilbob be offended because a user say "bro", and he clear me in fedora-social that bro is used by a ethnicity in US (i know that afro people), so, WHY offend you?, what is the problem of Bob Jensen with the black people?. Other thing, I sended a Email to fenris02, because he no allow pm or notices, and he respond me in the fedora-social again, acussing me of say that HE is racist, the mail is at your disposal if you wish look it. I only seek for a explanation of the mistreat with my person and expose of history of my country, a bad piece of the history for a question about fedora. Today, one night later, again, DiscordianUK +q me because he say: "I suggest you stop the whingeing", BUT the start of the conversation is by fenris02 in answer to my Email, so, I disturbing?, i don't think so. Sorry for my bad english but i speak natively spanish, if no can understand the ticket tell me and I translate with a professional traductor in 24 hours. I want that the fact is clarified. I want help, promote and support fedora, no support abuse of intolerant people. ---- Please note other IRC nicks that are involved in this interaction: fenris02 - EvilBob - DiscordianUK ---- Please describe what action or positive change could be adopted based on this feedback: More tolerance for other languages, countries and ethnicities that no speak english properly and no teasing constantly. No mix personal thing or Country things with Fedora or technician stuff. ---- Any additional notes or logs: Yes, i have the entire log, attach the log of #fedora-social channel and mark with >>> the begin of the problem. Thanks for your feedback! -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/156> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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[irc-support-sig] #140: failed to address a response to a user's question, then attacked the user
by fedora-badges 08 Sep '16

08 Sep '16

#140: failed to address a response to a user's question, then attacked the user ---------------------+------------------------ Reporter: sten | Owner: Type: feedback | Status: new Priority: trivial | Milestone: Fedora 18 Version: | Severity: Neutral Keywords: | Blocked By: Blocking: | ---------------------+------------------------ 13:51 < gotestra> Hey 13:51 < gotestra> Uh so, what is the command I should use so that it outputs the last three lines of a txt or cfg file? 13:52 < fenris02> "man tail" 13:52 < gotestra> Like, if I want the output for a .cfg file, I would use "cat /etc/fuck/something.cfg" 13:52 < fenris02> gotestra : This is a family channel, please do try to avoid cursing. Thanks. 13:52 < gotestra> Dammit sorry. 13:52 < gotestra> "cat /etc/banana/monkey.cfg" 13:53 < fenris02> you were answered already, why do you keep asking? 13:53 < gotestra> I was answered? 13:53 < whyrusleeping> 'main tail' 13:54 < gotestra> I did not ask this question. 13:54 < gotestra> I need only the last three lines. 13:54 < whyrusleeping> LOOK AT TAIL 13:54 * fenris02 thwacks gotestra 13:54 < fenris02> gotestra, now you have been answered TWICE. get to it. 13:54 < gotestra> Well, I don't. My friend's sister does. She has an exam tomorrow, and she can't find the answer anywhere. 13:54 * gotestra gets to it 13:55 < fenris02> gotestra, you clearly have issues with engrish. go to #fedora-india 13:55 * whyrusleeping lol's 13:55 < gotestra> You don't need to be so racist. 13:55 < gotestra> Or discriminatory. 13:55 < fenris02> gotestra, i have no idea what race you are. just go. -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/140> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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[irc-support-sig] #191: Gnokii has a bad connection and keeps reconnecting in #fedora-social
by fedora-badges 08 Sep '16

08 Sep '16

#191: Gnokii has a bad connection and keeps reconnecting in #fedora-social ---------------------+------------------------ Reporter: subfusc | Owner: Type: feedback | Status: new Priority: major | Milestone: Fedora 20 Version: | Severity: Neutral Keywords: | Blocked By: Blocking: | ---------------------+------------------------ Please fill in this template fully and provide all requested information. Incomplete tickets may be dropped. This feedback is: {{{ [ ] Positive [ ] Negative [X] Neutral }}} My IRC nick is: Please briefly describe the interaction that caused you to file this ticket: It's probably more the lack of interaction, this one. Please note other IRC nicks that are involved in this interaction: Gnokii Please describe what action or positive change could be adopted based on this feedback: Good question. Perhaps give him feedback about it and hope he fikes it since the alternative is a ban. Any additional notes or logs: Thanks for your feedback! -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/191> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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Plan for tomorrow's irc support sig meeting (2016-09-08)
by Kevin Fenzi 07 Sep '16

07 Sep '16

Here's what I have for an agenda for tomorrow's (2016-09-08) meeting, which will be held at 17:00UTC in #fedora-meeting on irc.freenode.net. Feel free to reply to this with additional topics, or bring them up in the "open floor" section of the meeting. #topic Recent issues review #topic tickets: #192: condescending and rude behavior #topic Open Floor kevin

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irc-support-sig September 2016