irc-support-sig July 2014

irc-support-sig@lists.fedoraproject.org

3 participants
10 discussions

[irc-support-sig] #156: maltreatment and abuse of power in # fedora-social
by fedora-badges 08 Sep '16

08 Sep '16

#156: maltreatment and abuse of power in # fedora-social -------------------------------------------------+------------------------ Reporter: nixfas | Owner: Type: feedback | Status: new Priority: critical | Milestone: Fedora 19 Version: | Severity: Negative Keywords: war, mexican't, spinach, intolerance | Blocked By: Blocking: | -------------------------------------------------+------------------------ Please fill in this template fully and provide all requested information. Incomplete tickets may be dropped. This feedback is: {{{ [ ] Positive [X] Negative [ ] Neutral }}} My IRC nick is: nix\ ---- Please briefly describe the interaction that caused you to file this ticket: Conversation with people of #fedora-social that abuse me, commenting non- related facts of my country with a answer about fedora russian and skype and other person making remarks about that es language is "Mexican't" and I speak "You say spinach I say Mexican't" and a non polite attitude.- They +q mode 2 times with excuses without a real fundament. Fenris02 start a conversation about crimes and war in my country for a example of the non legal in my country (i was asking for legal terms of fedora russian compiling Skype in koji). I respond with "read plan condor", that involves CIA and my country about crimes and war, so... +q applied to me. I mentioned nigger word in ironic mode, because i felt the racist or no tolerant of the US soul with Latin people, for the comment of Evilbob like '''"<EvilBob> nix\: As long as you don't claim to be American, we will be OK"''' WHAT IS IT?, 100% pure racism, why I'm not american?, I'm what?, sudaca?, chicano?, What Bob?.. Sorry but I'm american, America is a continent, United States a country. I feel that Evilbob and fenris02 have some intolerance to the bad english or non US people of regions like south america, arabic and black people. Before the incident, Evilbob be offended because a user say "bro", and he clear me in fedora-social that bro is used by a ethnicity in US (i know that afro people), so, WHY offend you?, what is the problem of Bob Jensen with the black people?. Other thing, I sended a Email to fenris02, because he no allow pm or notices, and he respond me in the fedora-social again, acussing me of say that HE is racist, the mail is at your disposal if you wish look it. I only seek for a explanation of the mistreat with my person and expose of history of my country, a bad piece of the history for a question about fedora. Today, one night later, again, DiscordianUK +q me because he say: "I suggest you stop the whingeing", BUT the start of the conversation is by fenris02 in answer to my Email, so, I disturbing?, i don't think so. Sorry for my bad english but i speak natively spanish, if no can understand the ticket tell me and I translate with a professional traductor in 24 hours. I want that the fact is clarified. I want help, promote and support fedora, no support abuse of intolerant people. ---- Please note other IRC nicks that are involved in this interaction: fenris02 - EvilBob - DiscordianUK ---- Please describe what action or positive change could be adopted based on this feedback: More tolerance for other languages, countries and ethnicities that no speak english properly and no teasing constantly. No mix personal thing or Country things with Fedora or technician stuff. ---- Any additional notes or logs: Yes, i have the entire log, attach the log of #fedora-social channel and mark with >>> the begin of the problem. Thanks for your feedback! -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/156> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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[irc-support-sig] #140: failed to address a response to a user's question, then attacked the user
by fedora-badges 08 Sep '16

08 Sep '16

#140: failed to address a response to a user's question, then attacked the user ---------------------+------------------------ Reporter: sten | Owner: Type: feedback | Status: new Priority: trivial | Milestone: Fedora 18 Version: | Severity: Neutral Keywords: | Blocked By: Blocking: | ---------------------+------------------------ 13:51 < gotestra> Hey 13:51 < gotestra> Uh so, what is the command I should use so that it outputs the last three lines of a txt or cfg file? 13:52 < fenris02> "man tail" 13:52 < gotestra> Like, if I want the output for a .cfg file, I would use "cat /etc/fuck/something.cfg" 13:52 < fenris02> gotestra : This is a family channel, please do try to avoid cursing. Thanks. 13:52 < gotestra> Dammit sorry. 13:52 < gotestra> "cat /etc/banana/monkey.cfg" 13:53 < fenris02> you were answered already, why do you keep asking? 13:53 < gotestra> I was answered? 13:53 < whyrusleeping> 'main tail' 13:54 < gotestra> I did not ask this question. 13:54 < gotestra> I need only the last three lines. 13:54 < whyrusleeping> LOOK AT TAIL 13:54 * fenris02 thwacks gotestra 13:54 < fenris02> gotestra, now you have been answered TWICE. get to it. 13:54 < gotestra> Well, I don't. My friend's sister does. She has an exam tomorrow, and she can't find the answer anywhere. 13:54 * gotestra gets to it 13:55 < fenris02> gotestra, you clearly have issues with engrish. go to #fedora-india 13:55 * whyrusleeping lol's 13:55 < gotestra> You don't need to be so racist. 13:55 < gotestra> Or discriminatory. 13:55 < fenris02> gotestra, i have no idea what race you are. just go. -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/140> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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[irc-support-sig] #170: irc channel makes you join another channel when not registered
by fedora-badges 31 Jul '14

31 Jul '14

#170: irc channel makes you join another channel when not registered ---------------------+------------------------ Reporter: jmainguy | Owner: Type: feedback | Status: new Priority: major | Milestone: Fedora 20 Version: | Severity: Neutral Keywords: | Blocked By: Blocking: | ---------------------+------------------------ Please fill in this template fully and provide all requested information. Incomplete tickets may be dropped. This feedback is: {{{ [ ] Positive [X] Negative [ ] Neutral }}} My IRC nick is: Jmainguy Please briefly describe the interaction that caused you to file this ticket: When a member joins #fedora, they are redirected to #fedora-unregistered if unregistered / unidentified. This leads to confusion on the new joiners part. This also forces the community to maintain a second channel for the sole purpose of explaining that people need to register to join the main channel. Please note other IRC nicks that are involved in this interaction: Please describe what action or positive change could be adopted based on this feedback: Instead, users should be allowed to join the channel, and be muted by default, they can then speak once they identify. This stops bots / spammers. This also removes the need to maintain a second channel. This also does cause new joiners to think they are in the right channel when in fact they are not. Currently ##systemadmins on freenode has this automated and it works great. Any additional notes or logs: Thanks for your feedback! -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/170> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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[irc-support-sig] #169: Unfriendly attitude from channel users
by fedora-badges 31 Jul '14

31 Jul '14

#169: Unfriendly attitude from channel users ---------------------+------------------------ Reporter: edgmnt | Owner: Type: feedback | Status: new Priority: major | Milestone: Fedora 20 Version: | Severity: Neutral Keywords: | Blocked By: Blocking: | ---------------------+------------------------ This feedback is: {{{ [ ] Positive [X] Negative [ ] Neutral }}} My IRC nick is: Eduard_Munteanu Please briefly describe the interaction that caused you to file this ticket: Upon raising legitimate issues regarding Fedora security, a few users such as EvilBob and fenrus02 resort to personal attacks, mockery and insults (not strong language, but still insulting), e.g.: being told to visit a mental health professional. They also repeatedly claim they've already answered or that I don't know what I'm talking about when it's clearly not the case, tell others I'm trolling in some way or another and offer unconstructive advice like "you're free to use something other than Fedora" or "fix it" while being ignorant of the issue being raised. There seem to be no attempts at moderating discussion from channel staff. Please note other IRC nicks that are involved in this interaction: EvilBob fenrus02 Please describe what action or positive change could be adopted based on this feedback: Moderate discussion and create a friendly environment. Those who answer should attempt to understand and acknowledge an issue even if not relevant to them personally. Any additional notes or logs: This behavior creates the impression that the Fedora community is uninterested in and ignorant of particular kinds of security issues. Thanks for your feedback! -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/169> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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[irc-support-sig] #168: EvilBob recurring hostility - specifically in this case a mental health personal attack
by fedora-badges 31 Jul '14

31 Jul '14

#168: EvilBob recurring hostility - specifically in this case a mental health personal attack -------------------------+----------------------- Reporter: apocalyptech | Owner: Type: feedback | Status: new Priority: minor | Milestone: Version: | Severity: Negative Keywords: | Blocked By: Blocking: | -------------------------+----------------------- Please fill in this template fully and provide all requested information. Incomplete tickets may be dropped. This feedback is: {{{ [ ] Positive [X] Negative [ ] Neutral }}} My IRC nick is: sekhmet Please briefly describe the interaction that caused you to file this ticket: The user "EvilBob" is frequently rather hostile towards users, sometimes engaging in personal attacks. Each isolated incident taken on its own is often not too bad, but I've grown very weary of seeing it happen again and again. I figure I'll start logging them here, with logs attached, unless you'd prefer that I not do so. In this particular case, a user had been asking questions about verifying the authenticity of rpmfusion RPMs, and EvilBob eventually said (after having been silent for the majority of the conversation) "At this point I suggest you seek professional help" and "I'm sure there is a psychiatrist in your neighborhood." IMO, that kind of thing simply doesn't belong in #fedora. Again, if it were an isolated incident I probably wouldn't think twice about it, but it's a common occurrence. I'll attach the logs of this particular conversation. Please note other IRC nicks that are involved in this interaction: EvilBob, Eduard_Munteanu Please describe what action or positive change could be adopted based on this feedback: I'd appreciate it if EvilBob were asked by an op to try and adhere to the channel's "Be Polite" and "Avoid Flaming" guidelines. Times are in GMT-5, on 2014.07.09 Any additional notes or logs: attached; lines 24-25 and 44, specifically. I trimmed out unrelated JOIN/PARTs and also one unrelated question which was asked in the middle of the discussion. -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/168> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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Plan for tomorrow's irc support sig meeting (2014-07-31)
by Kevin Fenzi 31 Jul '14

31 Jul '14

Here's what I have for an agenda for tomorrow's (2014-07-31) meeting, which will be held at 17:00UTC in #fedora-meeting on irc.freenode.net. Feel free to reply to this with additional topics, or bring them up in the "open floor" section of the meeting. #topic Week in review #topic ticket #168 EvilBob recurring hostility - specifically in this case a mental health personal attack .link https://fedorahosted.org/irc-support-sig/ticket/168 #topic ticket #169 Unfriendly attitude from channel users .link https://fedorahosted.org/irc-support-sig/ticket/169 #topic ticket #170 irc channel makes you join another channel when not registered .link https://fedorahosted.org/irc-support-sig/ticket/170 #topic Open Floor kevin

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Plan for tomorrow's irc support sig meeting (2014-07-17)
by Kevin Fenzi 17 Jul '14

17 Jul '14

Here's what I have for an agenda for tomorrow's (2014-07-17) meeting, which will be held at 17:00UTC in #fedora-meeting on irc.freenode.net. Feel free to reply to this with additional topics, or bring them up in the "open floor" section of the meeting. #topic Week in review #topic ticket #168 EvilBob recurring hostility - specifically in this case a mental health personal attack .link https://fedorahosted.org/irc-support-sig/ticket/168 #topic ticket #169 Unfriendly attitude from channel users .link https://fedorahosted.org/irc-support-sig/ticket/169 #topic Open Floor kevin

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[irc-support-sig] #166: Invite AntiSpamMeta to Fedora IRC Support Sig Channels
by fedora-badges 16 Jul '14

16 Jul '14

#166: Invite AntiSpamMeta to Fedora IRC Support Sig Channels --------------------+------------------------ Reporter: nb | Owner: Type: meeting | Status: new Priority: major | Milestone: Fedora 20 Version: | Severity: Neutral Keywords: | Blocked By: Blocking: | --------------------+------------------------ I have recently been taking part in ##chanops and I have noticed how useful AntiSpamMeta seems to be. I would like to suggest we invite AntiSpamMeta to our channels. It basically keeps track of what channels people are in, and how many times/when/where from people were kicked/banned/quieted/etc so that ops can tell if a user has been a problem in other channels in the past. -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/166> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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[irc-support-sig] #165: EvilBob excessive complaining about my away nick changer.
by fedora-badges 16 Jul '14

16 Jul '14

#165: EvilBob excessive complaining about my away nick changer. ----------------------+------------------------ Reporter: cysioland | Owner: Type: feedback | Status: new Priority: major | Milestone: Fedora 20 Version: | Severity: Negative Keywords: | Blocked By: Blocking: | ----------------------+------------------------ Please fill in this template fully and provide all requested information. Incomplete tickets may be dropped. This feedback is: {{{ [ ] Positive [X] Negative [ ] Neutral }}} My IRC nick is: Cysioland Please briefly describe the interaction that caused you to file this ticket: I was trying to solve problem on #fedora. I left a bouncer so I could reboot while keeping the messages. But then EvilBob corrected me about excessive nick changes (away nick changer from Cysioland to Cysioland|OFF). I think it was excessive, because it was the same amount of spam as if parting and joining the channel instead of bouncing. Please note other IRC nicks that are involved in this interaction: [SLB], he said that I'm right. Please describe what action or positive change could be adopted based on this feedback: EvilBob apologizing to me and not behaving like that again. Any additional notes or logs: Will attach when asked, I was using a bouncer, so it's all logged. Thanks for your feedback! -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/165> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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Plan for tomorrow's irc support sig meeting (2014-07-03)
by Kevin Fenzi 03 Jul '14

03 Jul '14

Here's what I have for an agenda for tomorrow's (2014-07-03) meeting, which will be held at 17:00UTC in #fedora-meeting on irc.freenode.net. Feel free to reply to this with additional topics, or bring them up in the "open floor" section of the meeting. #topic Week in review #topic Open Floor kevin

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irc-support-sig July 2014