irc-support-sig October 2013

irc-support-sig@lists.fedoraproject.org

3 participants
6 discussions

[irc-support-sig] #156: maltreatment and abuse of power in # fedora-social
by fedora-badges 08 Sep '16

08 Sep '16

#156: maltreatment and abuse of power in # fedora-social -------------------------------------------------+------------------------ Reporter: nixfas | Owner: Type: feedback | Status: new Priority: critical | Milestone: Fedora 19 Version: | Severity: Negative Keywords: war, mexican't, spinach, intolerance | Blocked By: Blocking: | -------------------------------------------------+------------------------ Please fill in this template fully and provide all requested information. Incomplete tickets may be dropped. This feedback is: {{{ [ ] Positive [X] Negative [ ] Neutral }}} My IRC nick is: nix\ ---- Please briefly describe the interaction that caused you to file this ticket: Conversation with people of #fedora-social that abuse me, commenting non- related facts of my country with a answer about fedora russian and skype and other person making remarks about that es language is "Mexican't" and I speak "You say spinach I say Mexican't" and a non polite attitude.- They +q mode 2 times with excuses without a real fundament. Fenris02 start a conversation about crimes and war in my country for a example of the non legal in my country (i was asking for legal terms of fedora russian compiling Skype in koji). I respond with "read plan condor", that involves CIA and my country about crimes and war, so... +q applied to me. I mentioned nigger word in ironic mode, because i felt the racist or no tolerant of the US soul with Latin people, for the comment of Evilbob like '''"<EvilBob> nix\: As long as you don't claim to be American, we will be OK"''' WHAT IS IT?, 100% pure racism, why I'm not american?, I'm what?, sudaca?, chicano?, What Bob?.. Sorry but I'm american, America is a continent, United States a country. I feel that Evilbob and fenris02 have some intolerance to the bad english or non US people of regions like south america, arabic and black people. Before the incident, Evilbob be offended because a user say "bro", and he clear me in fedora-social that bro is used by a ethnicity in US (i know that afro people), so, WHY offend you?, what is the problem of Bob Jensen with the black people?. Other thing, I sended a Email to fenris02, because he no allow pm or notices, and he respond me in the fedora-social again, acussing me of say that HE is racist, the mail is at your disposal if you wish look it. I only seek for a explanation of the mistreat with my person and expose of history of my country, a bad piece of the history for a question about fedora. Today, one night later, again, DiscordianUK +q me because he say: "I suggest you stop the whingeing", BUT the start of the conversation is by fenris02 in answer to my Email, so, I disturbing?, i don't think so. Sorry for my bad english but i speak natively spanish, if no can understand the ticket tell me and I translate with a professional traductor in 24 hours. I want that the fact is clarified. I want help, promote and support fedora, no support abuse of intolerant people. ---- Please note other IRC nicks that are involved in this interaction: fenris02 - EvilBob - DiscordianUK ---- Please describe what action or positive change could be adopted based on this feedback: More tolerance for other languages, countries and ethnicities that no speak english properly and no teasing constantly. No mix personal thing or Country things with Fedora or technician stuff. ---- Any additional notes or logs: Yes, i have the entire log, attach the log of #fedora-social channel and mark with >>> the begin of the problem. Thanks for your feedback! -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/156> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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[irc-support-sig] #140: failed to address a response to a user's question, then attacked the user
by fedora-badges 08 Sep '16

08 Sep '16

#140: failed to address a response to a user's question, then attacked the user ---------------------+------------------------ Reporter: sten | Owner: Type: feedback | Status: new Priority: trivial | Milestone: Fedora 18 Version: | Severity: Neutral Keywords: | Blocked By: Blocking: | ---------------------+------------------------ 13:51 < gotestra> Hey 13:51 < gotestra> Uh so, what is the command I should use so that it outputs the last three lines of a txt or cfg file? 13:52 < fenris02> "man tail" 13:52 < gotestra> Like, if I want the output for a .cfg file, I would use "cat /etc/fuck/something.cfg" 13:52 < fenris02> gotestra : This is a family channel, please do try to avoid cursing. Thanks. 13:52 < gotestra> Dammit sorry. 13:52 < gotestra> "cat /etc/banana/monkey.cfg" 13:53 < fenris02> you were answered already, why do you keep asking? 13:53 < gotestra> I was answered? 13:53 < whyrusleeping> 'main tail' 13:54 < gotestra> I did not ask this question. 13:54 < gotestra> I need only the last three lines. 13:54 < whyrusleeping> LOOK AT TAIL 13:54 * fenris02 thwacks gotestra 13:54 < fenris02> gotestra, now you have been answered TWICE. get to it. 13:54 < gotestra> Well, I don't. My friend's sister does. She has an exam tomorrow, and she can't find the answer anywhere. 13:54 * gotestra gets to it 13:55 < fenris02> gotestra, you clearly have issues with engrish. go to #fedora-india 13:55 * whyrusleeping lol's 13:55 < gotestra> You don't need to be so racist. 13:55 < gotestra> Or discriminatory. 13:55 < fenris02> gotestra, i have no idea what race you are. just go. -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/140> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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[irc-support-sig] #163: Offensive behavior - fenris02
by fedora-badges 17 Oct '13

17 Oct '13

#163: Offensive behavior - fenris02 ---------------------+------------------------ Reporter: remram | Owner: Type: feedback | Status: new Priority: major | Milestone: Fedora 18 Version: | Severity: Neutral Keywords: | Blocked By: Blocking: | ---------------------+------------------------ Please fill in this template fully and provide all requested information. Incomplete tickets may be dropped. This feedback is: {{{ [ ] Positive [X] Negative [ ] Neutral }}} My IRC nick is: Remram Please briefly describe the interaction that caused you to file this ticket: Offensive behavior Please note other IRC nicks that are involved in this interaction: fenris02 Please describe what action or positive change could be adopted based on this feedback: Don't let people who don't hate your userbase in general handle your support Any additional notes or logs: {{{ 20:28 -!- Irssi: #fedora: Total of 409 nicks [2 ops, 0 halfops, 0 voices, 407 normal] 20:28 -!- Channel #fedora created Sat Jan 31 23:59:18 2004 20:28 -!- Irssi: Join to #fedora was synced in 1 secs 20:28 < Remram> hi guys! I'm trying to install Fedora 20:29 < Remram> I'm getting "warning: could not boot" 20:29 < Remram> "/dev/disk/by-label/.... does not exist" 20:29 < Remram> "/dev/mapper/live-rw does not exist" 20:29 < Remram> and then I drop into an emergency shell 20:30 < jstressman> how did you create your boot disk? 20:30 < Remram> I'm booting off the live cd... 20:31 < Remram> I downloaded Fedora-18-x86_64-Live-KDE.iso 20:32 < fenris02> you did not use unetbootin did you? or some other heavily broken tool? 20:33 < Remram> I did not 20:33 < Remram> just booted on the cdrom 20:33 < fenris02> no, you dont comprehend. 20:33 < fenris02> you downloaded the iso from somewhere, verified it, then put it on media using some tool. what was that tool? 20:34 < Remram> I burnt it on a CDROM with nero 20:34 < Remram> put it on the other computer and started it 20:34 < fenris02> how did you verify the iso download ? 20:35 < Remram> I used the SHA256 that was alongside the iso 20:36 < Remram> in Fedora-18-x86_64-Live-CHECKSUM 20:38 < Remram> there is only "by-id" in /dev/disk 20:39 < fenris02> great. what did you use for your sha256 check? 20:39 < Remram> the command line thing from cygwin 20:40 < fenris02> cool 20:40 < fenris02> any reason you decided not to use f19 or the updated media found in the /topic here? you do realize f18 goes end of life shortly right? 20:40 < Remram> yes 20:41 < Remram> I guess I'll be updating shortly, but I will use it to test stuff on Linux 20:41 * fenris02 sighs .. ok - asking again .. one at a time 20:41 < fenris02> Why 18 instead of 19? 20:41 < Remram> so I'm assuming if it works on my dev machine and fedora 18 it works on 19 20:41 < fenris02> bad assumption. 20:42 < Remram> that might be right but I still need to test on 18, it's not yet unsupported so there are people using it 20:42 < fenris02> "need to test on 18" ? perhaps you want to explain? 20:43 < Remram> I think this is going in every direction but my problem so far, but sure 20:43 < fenris02> extracting answers from you is almost worse than pulling teeth you know. you could make this go a WHOLE LOT faster. 20:43 < Remram> I want to test some software I'm making on various platforms, fedora 18 is one of them 20:43 < Remram> I have an ubuntu 12.04 box next to it 20:43 < fenris02> blah blah blah rambling about nothing. 20:44 < fenris02> want to try again, with real answers this time? 20:44 < Remram> you're asking about everything but my problem 20:44 < Remram> dude, chill out 20:44 < fenris02> great. good luck to you. i'm out. you refuse to answer basic questions that would help you. 20:44 < Remram> if you don't wanna help but ask me what I had for breakfast instead, go ahead, but don't blame me for not stating the color of my socks coming in 20:44 < Remram> I answered every question put through me so far no matter how retarded 20:44 < Remram> good night }}} I ended up getting no help and feeling like the community doesn't care about newcomers at all (and, more than treating them as newbies which I could've put up with, just plain hate anybody that finds itself on #fedora). -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/163> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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[irc-support-sig] #162: Fedora supporter(?) decides I shall not file a bug
by fedora-badges 17 Oct '13

17 Oct '13

#162: Fedora supporter(?) decides I shall not file a bug ---------------------+------------------------ Reporter: jonast | Owner: Type: feedback | Status: new Priority: major | Milestone: Fedora 18 Version: | Severity: Negative Keywords: | Blocked By: Blocking: | ---------------------+------------------------ A fedora supporter(?) (or just a user, I don't know) decided I shall not file a bug because he/she personally thinks it is working as designed. As far as I can judge, the person isn't a developer of the given product, and also I don't see why the person should personally decide on what fedora users should be able to file bugs about and what not. I should probably not even need to defend the bug here, but it wasn't a useless random ticket but something I genuinely feel is a problem: I *did* have issues with this (my disk was full, and I had tried investigating because df showed a lot of free space (btrfs, you may know the troubles..) and I required root access to do so - however, root login would not work), so it wasn't just a theoretical exercise. However, at the time of the conversation, my disk and root logins and all were in a nice state again, which makes the response I received even more useless and disappointing. I would really prefer if people on #fedora were not to make themselves ultimate deciders on what people can file bugs about or not, but rather leave it to the actual devs on bugzilla what to accept and what to refuse. This feedback is: {{{ [ ] Positive [X] Negative [ ] Neutral }}} My IRC nick is: MrJones Please briefly describe the interaction that caused you to file this ticket: {{{ 15:04 < MrJones> for a bug of the TTY which I get when using ctrl+alt+f2, which component would I choose on the bug tracker? 15:04 < todd_dsm> *** removed because unrelated, some console output *** 15:04 -!- thunderbirdtr [~thunderbi@fedora/thunderbirdtr] has quit [Remote host closed the connection] 15:04 < fenris02> MrJones, depends what sort of bug likely .. 15:04 < fenris02> todd_dsm, that's curious. why are those files modified? 15:05 < MrJones> fenris02: login no longer works when disk is full 15:05 < fenris02> MrJones, heh 15:05 < MrJones> (password prompt never shows up after entering user name, then login times out) 15:05 < fenris02> MrJones, sounds like you have your answer already. 15:05 < MrJones> I am happy to have it closed as not a bug 15:05 < todd_dsm> I added a 'set -x' to the top of the script; the other one I can't say, I didn't touch it. 15:05 < MrJones> I would still prefer to file it in the first place 15:06 < fenris02> MrJones, pointless, as it's working as designed. 15:06 < fenris02> MrJones, you already know the real problem. fix it. 15:06 < MrJones> can someone who is helpful tell me the necessary component? thanks 15:06 < MrJones> as long as I know, fenrus02 isn't the ultimate authority on which bugs may be filed yet. 15:06 -!- TFiD [~TFiD@unaffiliated/tfid] has joined #fedora 15:06 * fenris02 lulz }}} (no further response on the subject followed) I admit my reaction wasn't the most well-considered either, sorry for that. (as you can probably tell, I was pissed if you accept that as a weak excuse) Please note other IRC nicks that are involved in this interaction: Please describe what action or positive change could be adopted based on this feedback: I don't know what would be the best course of action. I can only say I have been seing fenrus02 getting rudely arrogant (disclaimer: that is my subjective impression) with others asking for help before (including myself), I'm not sure what should be done about it. I would certainly like to see that change though. Any additional notes or logs: Thanks for your feedback! -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/162> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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[irc-support-sig] #161: Kudos
by fedora-badges 17 Oct '13

17 Oct '13

#161: Kudos ---------------------+------------------------ Reporter: jmer | Owner: Type: feedback | Status: new Priority: trivial | Milestone: Fedora 19 Version: | Severity: Positive Keywords: Kudos | Blocked By: Blocking: | ---------------------+------------------------ Please fill in this template fully and provide all requested information. Incomplete tickets may be dropped. This feedback is: {{{ [X] Positive [ ] Negative [ ] Neutral }}} My IRC nick is: jmer Please briefly describe the interaction that caused you to file this ticket: I recieved excellent help from Please note other IRC nicks that are involved in this interaction: swa_work Please describe what action or positive change could be adopted based on this feedback: Any additional notes or logs: What a great way to run an irc channel! :) Thanks for your feedback! -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/161> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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Plan for tomorrow's irc support sig meeting (2013-10-17)
by Kevin Fenzi 17 Oct '13

17 Oct '13

Here's what I have for an agenda for tomorrow's (2013-10-17) meeting, which will be held at 18:00UTC in #fedora-meeting on irc.freenode.net. Feel free to reply to this with additional topics, or bring them up in the "open floor" section of the meeting. #topic Week in review #topic ticket #161 Kudos #topic ticket #162 Fedora supporter(?) decides I shall not file a Bug #topic ticket #163 Offensive behavior - fenris02 #topic Open Floor kevin

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irc-support-sig October 2013