irc-support-sig September 2011

irc-support-sig@lists.fedoraproject.org

3 participants
12 discussions

Summary/Minutes from today's meeting (2011-09-29)
by Kevin Fenzi 29 Sep '11

29 Sep '11

============================================= #fedora-meeting: IRC Support SIG (2011-09-29) ============================================= Meeting started by nirik at 17:00:01 UTC. The full logs are available at http://meetbot.fedoraproject.org/fedora-meeting/2011-09-29/irc-support-sig.… Meeting summary --------------- * init process (nirik, 17:00:02) * Week in review (nirik, 17:05:34) * LINK: http://fedora.theglaserfamily.org/ircstats/fedora-weekly.html (nirik, 17:05:35) * will try and make sure ops are around tonight and see if we can cover the gap (nirik, 17:10:33) * Tickets (nirik, 17:14:25) * LINK: https://fedorahosted.org/irc-support-sig/report/1 (nirik, 17:14:25) * LINK: https://fedorahosted.org/irc-support-sig/ticket/73 (nirik, 17:14:44) * add ask to topic. (nirik, 17:23:32) * Open Floor (nirik, 17:23:45) Meeting ended at 17:27:39 UTC. Action Items ------------ Action Items, by person ----------------------- * **UNASSIGNED** * (none) People Present (lines said) --------------------------- * nirik (40) * dcr226 (19) * EvilBob (18) * fenrus02 (15) * Khaytsus (10) * mether (8) * zodbot (5) * zcat (2) * DiscordianUK (2) * N3LRX (1) * LoKoMurdoK (1) -- 17:00:01 <nirik> #startmeeting IRC Support SIG (2011-09-29) 17:00:01 <zodbot> Meeting started Thu Sep 29 17:00:01 2011 UTC. The chair is nirik. Information about MeetBot at http://wiki.debian.org/MeetBot. 17:00:01 <zodbot> Useful Commands: #action #agreed #halp #info #idea #link #topic. 17:00:02 <nirik> #meetingname irc-support-sig 17:00:02 <nirik> #topic init process 17:00:02 <zodbot> The meeting name has been set to 'irc-support-sig' 17:00:48 <mether> I am here if anyone has any questions on the ticket I filed 17:02:15 <nirik> mether: we will get to it in the tickets section. ;) 17:03:18 <nirik> if anyone is here to meet that is. 17:03:27 * LoKoMurdoK here 17:03:43 * fenrus02 peeks in to a nearly empty room 17:03:59 * zcat viewed about 15 minutes of #fedora last week. can't say much. 17:05:04 <nirik> ok, lets get started. 17:05:04 <EvilBob> Bacon 17:05:06 <zcat> 'cept i see that f16 beta rc4 is almost ready 17:05:34 <nirik> #topic Week in review 17:05:35 <nirik> http://fedora.theglaserfamily.org/ircstats/fedora-weekly.html 17:05:50 <nirik> cool. I am down on the list today 17:06:20 * dcr226 passes out bacon 17:06:30 <fenrus02> odd. was the stats page broke? seems like mighty small numbers 17:06:31 <nirik> anyone have anything they would like to note from this last week? 17:06:33 <EvilBob> We've had some real assholes on at night(US Time) 17:06:45 <nirik> EvilBob: yeah, saw something about that. ;( 17:07:13 <EvilBob> about 3 of the last 5 nights 17:08:25 <EvilBob> So if any ops are alive between 1 and 5AM US Central time... 17:08:28 <Khaytsus> EvilBob: Who's around at 3-4am? 17:08:30 <nirik> anvil was often around then in the past... but I guess not recently. 17:08:35 <dcr226> I am usually 17:08:44 * N3LRX pokes his nose in 17:08:53 <DiscordianUK> sorry I'm late 17:09:09 <nirik> well, we should try and make sure we have coverage to handle then... 17:09:18 <Khaytsus> EvilBob: Do you not have "bot ops" where you can quiet from the bot? 17:09:18 <nirik> especially if they are making it a nightly issue. ;( 17:09:58 <dcr226> or maybe not...I caught the end of something this morning, but it was about 8am my time 17:10:04 <dcr226> well, maybe 9 17:10:22 <EvilBob> dcr226: Yeah that was about 2 hours after it started 17:10:33 <nirik> #info will try and make sure ops are around tonight and see if we can cover the gap 17:10:38 <nirik> anything else we can do? 17:10:46 <EvilBob> nope 17:11:09 <dcr226> EvilBob, if your active in the channel at that time, why not have botops on it? 17:11:25 <fenrus02> what level of pestilence are they? minor irritant, or major outright disturbance in the force? 17:11:32 <dcr226> I mean, you've been more active lately than any other time that I've been involved in the project 17:11:45 <EvilBob> I'm not an op in that channel 17:12:24 <nirik> fenrus02: some of both I think. 17:12:32 <nirik> anyhow, should we move on? or ? 17:12:33 <Khaytsus> Don't think the bot knows who are ops in the actual channel, right? 17:12:42 <dcr226> Khaytsus, yeah it does 17:12:45 <Khaytsus> oh okay 17:13:04 <dcr226> but you can have +o on the bot (#fedora,op) and it will give the same effect 17:14:25 <nirik> #topic Tickets 17:14:25 <nirik> https://fedorahosted.org/irc-support-sig/report/1 17:14:44 <nirik> https://fedorahosted.org/irc-support-sig/ticket/73 17:14:48 <nirik> .title https://fedorahosted.org/irc-support-sig/ticket/73 17:14:49 <zodbot> nirik: #73 (just a user experience) - irc-support-sig - Trac 17:15:02 <nirik> kudos to several folks in the channel. 17:15:13 <EvilBob> Ya'ay nirik 17:15:19 <nirik> " It is what gives me hope/energy to keep on trying when I meet serious obstacles in Fedora." 17:15:22 * fenrus02 hattips nirik 17:15:25 <nirik> good to hear. 17:15:44 <nirik> .title https://fedorahosted.org/irc-support-sig/ticket/74 17:15:45 <zodbot> nirik: #74 (ask.fedoraproject.org in the channel topic) - irc-support-sig - Trac 17:16:00 <EvilBob> Add it to the topic +1 17:16:14 <nirik> sure. I don't care much. No one reads the topic. ;) 17:16:24 <dcr226> +1 add it 17:16:39 <DiscordianUK> +1 17:16:42 <Khaytsus> I like the idea, haven't looked at the website yet. 17:16:57 <Khaytsus> I intend to look and understand what the moderation level is, who is answering the questions, etc... 17:16:58 <nirik> it needs more/better questions and answers. ;) 17:17:01 <EvilBob> I don't understand it, but that is beyond the scope of the request and this meeting 17:17:02 <nirik> but hopefully in time... 17:17:06 <fenrus02> append away. too bad fpo doesnt have a shorter-link service 17:17:24 <Khaytsus> fenrus02: I'm sure someone can bang out a few thousands lines of Python to do it 17:17:34 * fenrus02 chortles 17:17:43 <dcr226> Khaytsus, don't set him off 17:17:46 <Khaytsus> :D 17:17:47 <mether> fenrus02, one is being setup for fedora qa I think 17:17:53 <fenrus02> Khaytsus, yeah, that has worked out so well for t.co (hacked, hacked, and hacked again this week alone) 17:18:02 <fenrus02> mether, awesome! 17:18:13 <nirik> there's also one being worked on as part of insight. 17:18:21 <nirik> dunno the status there tho 17:18:51 <Khaytsus> Cool. Needs "keywords" like fp.o/ask 17:18:58 <mether> I have a side request related to ask. If you find something worth documenting, you can ask a question and answer it yourself 17:18:58 <Khaytsus> not fp.o/j4Dxk 17:19:15 <dcr226> Khaytsus, or we could use factoids on the channel 17:19:29 <dcr226> Khaytsus, like @fso nvidia 17:19:58 <fenrus02> dcr226, need one for fglrx, nvidia, skhype, gnome3, and ${next}release 17:20:05 <EvilBob> It's pointless, half the questions can't go there for legal reasons. and users can't be bothered to go read a link anyhow. 17:20:08 <dcr226> fenrus02, yeah, all of em 17:20:33 <mether> EvilBob, ask fedora doesn't have any real restrictions on what type of question to ask or answer 17:20:37 <fenrus02> EvilBob, would you make truecrypt work and just do it for me? :) 17:20:56 <EvilBob> mether: How did you get that one around Red Hat Legal 17:21:01 <EvilBob> and for how long? 17:21:21 <mether> EvilBob, user generated content = Legal doesnt care 17:21:38 <EvilBob> mether: they've always cared about the black hole 17:21:44 <EvilBob> I mean, wiki 17:21:53 <fenrus02> mether, even if $user has signed fpcla? 17:22:11 <EvilBob> Never mind that the community has been providing this content for years 17:22:17 <mether> I asked and this was the answer I got. 17:22:32 <nirik> I think it's like the channel... 17:22:51 <fenrus02> odd. in that case, i've got to stomp a few wiki pages that are blatantly incorrect 17:22:54 <fenrus02> (legal set them) 17:23:00 <mether> they treat it similar to questions in #fedora or users mailing list afaik 17:23:25 <nirik> anyhow, I suppose this is beyond our scope? 17:23:32 <nirik> #info add ask to topic. 17:23:33 <fenrus02> nirik, indeed 17:23:34 <EvilBob> The community has fedorasolved.org answering these questions that anyone can contribute to. 17:23:37 <mether> yep. offtopic 17:23:41 <dcr226> +1 move on 17:23:45 <EvilBob> but again this is outside the scope of this meeting 17:23:45 <nirik> #topic Open Floor 17:24:29 <nirik> anyone have anything for open floor? 17:24:51 * dcr226 throws a bag of marbles out into the open floor, and turns the lights off 17:24:53 <dcr226> like that? 17:24:56 <dcr226> ;-) 17:25:21 * dcr226 guesses not 17:25:36 <fenrus02> dcr226, you need to wax the floor to a high shine first 17:26:02 <nirik> would someone like to close tickets this week? 17:26:10 <nirik> and would someone like to mail the minutes to the list? ;) 17:27:01 <dcr226> I'll close 17:27:33 <nirik> dcr226: thanks. 17:27:39 <nirik> #endmeeting

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[irc-support-sig] #74: ask.fedoraproject.org in the channel topic
by fedora-badges 29 Sep '11

29 Sep '11

#74: ask.fedoraproject.org in the channel topic ---------------------+------------------------------------------------------ Reporter: sundaram | Owner: Type: feedback | Status: new Priority: major | Milestone: Fedora 14 Version: | Severity: Neutral Keywords: | ---------------------+------------------------------------------------------ http://ask.fedoraproject.org was launched recently and I would like #fedora channel topic to provide a link to it just to raise visibility for say up until a month after Fedora 16 release if not permanently. It would be useful to document answers for some of the typical questions that get bought up in the channel and a more permanent place to look them up could reduce the support burden. Also would be useful to highlight the common bugs or unique problems that come up from time to time. -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/74> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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[irc-support-sig] #73: just a user experience
by fedora-badges 29 Sep '11

29 Sep '11

#73: just a user experience ---------------------+------------------------------------------------------ Reporter: e3d3 | Owner: nirik, bitlord Type: feedback | Status: new Priority: minor | Milestone: Fedora 15 Version: | Severity: Positive Keywords: | ---------------------+------------------------------------------------------ Please fill in this template fully and provide all requested information. Incomplete tickets may be dropped. This feedback is: {{{ [X] Positive [ ] Negative [ ] Neutral }}} My IRC nick is: E3D3 Please briefly describe the interaction that caused you to file this ticket: Friendly, social, willing to help responses on #fedora. Please note other IRC nicks that are involved in this interaction: this time: nirik, bitlord (& NiveusLuna) but also others from others times I forgot. Please describe what action or positive change could be adopted based on this feedback: ? Don't know, maybe give nirik some kudo's because he helped me effective & friendly. I am/feel invited here by 'fedbot' after I just complimented the whole channel with its very nice attitude. I thought I could give a litle more by '! registrering an account to give some feedback'. So I repeat: nice, civilized attitude. Wish I could remember more names that showed super-patience & friendliness in #fedora. It is what gives me hope/energy to keep on trying when I meet serious obstacles in Fedora. Any additional notes or logs: Thanks for your feedback! -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/73> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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[irc-support-sig] #70: Kudos to #fedora - php test issue resolved
by fedora-badges 15 Sep '11

15 Sep '11

#70: Kudos to #fedora - php test issue resolved ---------------------+------------------------------------------------------ Reporter: xuxa | Owner: Type: feedback | Status: new Priority: trivial | Milestone: Fedora 14 Version: | Severity: Neutral Keywords: | ---------------------+------------------------------------------------------ Please fill in this template fully and provide all requested information. Incomplete tickets may be dropped. This feedback is: {{{ [x] Positive [ ] Negative [ ] Neutral }}} My IRC nick is: xuxa Please briefly describe the interaction that caused you to file this ticket: The support and expertise at #fedora was wonderful! After installing httpd, php, and php-common I was unable to get a test.php file to work. /var/www/httpd/error_log gave the following error. [Fri Sep 09 13:24:35 2011] [error] [client 192.168.1.174] PHP Fatal error: Unknown: Failed opening required '/var/www/html/test.php' (include_path='.:/usr/share/pear:/usr/share/php') in Unknown on line 0 Affix determined the problem was with SELinux. I had moved the test.php from /tmp/ (where it was created) to /var/www/html/, and so had to explicitly grant SELinux permissions to allow the file to be web-readable. Affix showed me the following command. chcon -Rv --type=httpd_sys_content_t /var/www/html/* This solved the issue. Please note other IRC nicks that are involved in this interaction: Affix, EvilBob, DiscordianUK, JPT Please describe what action or positive change could be adopted based on this feedback: EvilBob 's nick should be EvilButAwesomeBob Any additional notes or logs: Thank you to the #fedora folks! What a great channel! Thanks for your feedback! -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/70> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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[irc-support-sig] #72: Compliments to Southern_Gentlem on #Fedora @ Freenode
by fedora-badges 15 Sep '11

15 Sep '11

#72: Compliments to Southern_Gentlem on #Fedora @ Freenode ----------------------+----------------------------------------------------- Reporter: kelwynsa8 | Owner: Type: feedback | Status: new Priority: major | Milestone: Fedora 15 Version: | Severity: Neutral Keywords: | ----------------------+----------------------------------------------------- Please fill in this template fully and provide all requested information. Incomplete tickets may be dropped. This feedback is: {{{ [*] Positive [ ] Negative [ ] Neutral }}} My IRC nick is: kel39 Please briefly describe the interaction that caused you to file this ticket: Seeing Southern_Gentlem helping another user on the channel in a very calm and easy to understand manner, unlike many linux distro support channels. Please note other IRC nicks that are involved in this interaction: Southern_Gentlem, LordDeath Please describe what action or positive change could be adopted based on this feedback: Nil, it's already up to my standard for a support channel. Very informative and nice bunch of people. Any additional notes or logs: [Tue:05:29] <LordDeath> the yum-complete-transaction output is too big for fpaste [Tue:05:29] <Southern_Gentlem> LordDeath, ok lets take things one at a time [Tue:05:29] <LordDeath> ok [Tue:05:29] <Southern_Gentlem> yum update NetworkManager-gnome |fpaste [Tue:05:30] <Southern_Gentlem> oh before that yum repolist |fpaste please [Tue:05:30] <quaid> wow, same thing [Tue:05:30] <kel39> wow, nice support chan... will definetely try fedora now [Tue:05:31] <kel39> not many other channels for the OS are like this Thanks for your feedback! -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/72> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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[irc-support-sig] #71: Thanks nirik!
by fedora-badges 15 Sep '11

15 Sep '11

#71: Thanks nirik! ---------------------+------------------------------------------------------ Reporter: dp67 | Owner: Type: feedback | Status: new Priority: major | Milestone: Fedora 14 Version: | Severity: Neutral Keywords: | ---------------------+------------------------------------------------------ Please fill in this template fully and provide all requested information. Incomplete tickets may be dropped. This feedback is: {{{ [X] Positive [ ] Negative [ ] Neutral }}} My IRC nick is: N3LRX Please briefly describe the interaction that caused you to file this ticket: For days now I have been beating my head against the wall and asked a few times in the #fedora channel trying to find out why one of my machines would not boot the 2.6.35.14-96.fc14.i686 kernel. The machine was locking up on boot before any logging took place and I could not find out why. nirik came up with the solution in 5 minutes. Rebuild initramfs, I did so and it boots fine. Thanks nirik! Please note other IRC nicks that are involved in this interaction: Please describe what action or positive change could be adopted based on this feedback: Any additional notes or logs: Thanks for your feedback! -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/71> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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[irc-support-sig] #66: not very respectfull
by fedora-badges 08 Sep '11

08 Sep '11

#66: not very respectfull -------------------------+-------------------------------------------------- Reporter: kristianpaul | Owner: KolonelPanic Type: feedback | Status: new Priority: minor | Milestone: Fedora 15 Version: | Severity: Negative Keywords: | -------------------------+-------------------------------------------------- Please fill in this template fully and provide all requested information. Incomplete tickets may be dropped. This feedback is: {{{ [ ] Positive [X] Negative [ ] Neutral }}} My IRC nick is: kristianpaul Please briefly describe the interaction that caused you to file this ticket: I felt uncortable after asking for a few links, i'm aware google exits, but it doest mean human interaction is forbidden after that. I admit i go angry i just had different thoughts about fedora comunity kidness. Please note other IRC nicks that are involved in this interaction: KolonelPanic Please describe what action or positive change could be adopted based on this feedback: I dont see more that just try remenber be more polite no matter how uncomfortable situation is (also for me). Any additional notes or logs: <pre> 12:47 < KolonelPanic> I'm not like everyone else, some of them will spoon feed you all day long and change your diapers when you are done. 12:47 < adamk> How does mkinitrd determine what kernel modules to include? 12:47 < KolonelPanic> I refuse 12:48 < dcr226> adamk, its dracut now. man dracut has a detailed breakdown of the module directories, and including/excluding them 12:48 < kristianpaul> KolonelPanic: pleese be respecftull i'm not offeding anybody here 12:48 < adamk> dcr226, Thanks, I'll take a look. For some reason, it's not including any kernel modules here. 12:48 -!- muneeb [~muneeb@unaffiliated/n1xnc0d3] has joined #fedora 12:48 < dcr226> adamk, lsinitrd is handy 12:49 < KolonelPanic> Your attitude is offensive to me 12:49 < kristianpaul> i tought fedora was goign to be more friendly but defitelly i'm on my own.. 12:49 < dcr226> (if you want to confirm something didn't get included) 12:49 < kristianpaul> KolonelPanic: same from you, sorry 12:49 < KolonelPanic> I am disgusted by your entitlement complex and laziness 12:49 < kristianpaul> Thats not my problem is yours now :) 12:50 -!- muneeb [~muneeb@unaffiliated/n1xnc0d3] has quit [Max SendQ exceeded] 12:51 < KolonelPanic> NOw go read the bug, then use google to find a howto to build the installable packages from the srpm </pre> Thanks for your feedback! -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/66> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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[irc-support-sig] #67: some kudos
by fedora-badges 08 Sep '11

08 Sep '11

#67: some kudos -------------------------+-------------------------------------------------- Reporter: kristianpaul | Owner: Type: feedback | Status: new Priority: major | Milestone: Version: | Severity: Neutral Keywords: | -------------------------+-------------------------------------------------- Please fill in this template fully and provide all requested information. Incomplete tickets may be dropped. This feedback is: {{{ [X ] Positive [ ] Negative [ ] Neutral }}} My IRC nick is: kristianpaul Please briefly describe the interaction that caused you to file this ticket: Very happy with support from people at fedora's IRC channel. Please note other IRC nicks that are involved in this interaction: fenrus02 jsmith uckelman Rathann N3LRX Southern_Gentlem opsec ciupicri vwbusguy nirik fenris02 DiscordianUK Please describe what action or positive change could be adopted based on this feedback: Any additional notes or logs: Thanks for your feedback! -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/67> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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[irc-support-sig] #69: Rude
by fedora-badges 08 Sep '11

08 Sep '11

#69: Rude ---------------------+------------------------------------------------------ Reporter: jjulian | Owner: Type: feedback | Status: new Priority: major | Milestone: Fedora 14 Version: | Severity: Neutral Keywords: | ---------------------+------------------------------------------------------ Please fill in this template fully and provide all requested information. Incomplete tickets may be dropped. This feedback is: {{{ [ ] Positive [X] Negative [ ] Neutral }}} My IRC nick is: JoeJulian Please briefly describe the interaction that caused you to file this ticket: I was lurking and found this to be rude again. Please note other IRC nicks that are involved in this interaction: VileGent, TC01 Please describe what action or positive change could be adopted based on this feedback: Treat people with respect. How hard would it have been to say, "Not that we're aware of." He could have even gone straight to the licensing issue and saved a bunch of angst. Any additional notes or logs: {{{ (06:15:43 PM) arcticOcean: What is the best way to install TeamSpeak on Fedora 15? Thank you. (06:19:29 PM) arcticOcean: Is there an rpmfusion package for teamspeak? (06:20:46 PM) VileGent: arcticOcean: you tell us (06:21:03 PM) arcticOcean: No. (06:21:08 PM) arcticOcean: I don't see it. (06:21:32 PM) TC01: A quick Google search finds http://tinyurl.com/3upacob (06:22:12 PM) arcticOcean: TC01, I know how to install it from the team speak web site. (06:24:33 PM) VileGent: arcticOcean: so i guess that answers your question then (06:25:34 PM) arcticOcean: VileGent, Should there be an rpm package for teamspeak? (06:25:48 PM) VileGent: arcticOcean: ask teamspeak (06:26:11 PM) arcticOcean: Does rpmfusion ask everyone they make packages for? (06:26:16 PM) TC01: or http://rpm.pbone.net/ (06:26:59 PM) VileGent: arcticOcean: they have specific license issue they will touch and teamspeak isnt one of them (06:27:07 PM) VileGent: see rpmfusion.org }}} Thanks for your feedback! -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/69> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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[irc-support-sig] #68: No help, just attitude
by fedora-badges 08 Sep '11

08 Sep '11

#68: No help, just attitude ---------------------+------------------------------------------------------ Reporter: jjulian | Owner: Type: feedback | Status: new Priority: major | Milestone: Fedora 15 Version: | Severity: Neutral Keywords: | ---------------------+------------------------------------------------------ Please fill in this template fully and provide all requested information. Incomplete tickets may be dropped. This feedback is: {{{ [ ] Positive [X] Negative [ ] Neutral }}} My IRC nick is: JoeJulian Please briefly describe the interaction that caused you to file this ticket: After posting a question in the channel, my question was ignored and the fact that I was testing a rawhide package was attacked, despite the fact that it turned out to be irrelevant. I found my problem was some 32 bit dri libraries that, apparently, anaconda did not upgrade when I did the DVD upgrade from F14 to F15. The library files existed, but there was no package associated with them. I was pointed to http://fedorasolved.org/Members/fenris02/post_upgrade_cleanup to "solve my problem". I tried it and it did not. When I tried to find out which of the 12 steps he expected would solve or expose a problem like that, I was ignored. The entire exchange started out with hostility and has remained hostile. Please note other IRC nicks that are involved in this interaction: fenris02 Please describe what action or positive change could be adopted based on this feedback: Like is stated in the notes for creating tickets, act as if you're speaking to your grandmother. Be nice. Any additional notes or logs: {{{ (10:47:36 PM) JoeJulian: I had an error in a mesa driver, so after seeing that the error's been fixed recently, I installed the rawhide mesa-dri- drivers. The error still comes up and says, "EE r600_shader.c:863 tgsi_unsupported - TXD tgsi opcode unsupported". The thing is, I downloaded the rawhide src rpm and did a rpmbuild prep to look at r600_shader.c. The error should now be coming from line 920. What could cause the older replaced library to be loading? (10:49:03 PM) fenrus02: rawhide is currently tracking f17. (10:49:24 PM) fenrus02: you likely do not want that package, and would be better off with whatever version matches your current distrover (10:49:57 PM) JoeJulian: Uh-huh... now about the fact that it's not loading the library that's actually resident on my hard driver? (10:50:03 PM) JoeJulian: drive* (10:54:00 PM) fenrus02: self inflicted problem. see /topic for hints. (10:54:12 PM) JoeJulian: Nope. I found it though. (10:54:44 PM) JoeJulian: Looks like somewhere along the way an i386 version got orphaned... (10:55:06 PM) JoeJulian: I'm going to blame anaconda. (10:55:25 PM) fenrus02: why? anaconda didnt mangle up your f15 install with f17 packages. (10:55:38 PM) fenrus02: that was caused by you and you alone. (10:55:43 PM) JoeJulian: No, but it "upgraded" my f14 install to f15. (10:56:03 PM) JoeJulian: and left f14 x86 dri drivers behind. (10:56:18 PM) fenrus02: you did not mention that you prefailgraded. here, see http://fedorasolved.org/Members/fenris02/post_upgrade_cleanup (10:56:54 PM) JoeJulian: You didn't ask. You went straight for the "you don't know anything you idiot" approach. (10:57:07 PM) JoeJulian: It's about as helpful as #centos. (10:58:13 PM) fenrus02: your call. the above url will clean your mess for you JoeJulian. you can decide to live with misery for the next few months while you sort it out yourself of course. (10:59:30 PM) JoeJulian: I just don't understand why people have to jump on people the way you guys do. In #gluster where I help people all the time, we sometimes get people who've done it wrong too, but we don't treat them like garbage. (10:59:59 PM) fenrus02: JoeJulian, the url above really will fix your issue. your call. (11:01:40 PM) JoeJulian: I was going through that. The only things on that that I hadn't done are the ones listed as optional. I'm looking at those now. (11:02:50 PM) JoeJulian: Yeah, wouldn't have helped to have done it again. The files were in /var/lib/dri but there was no package associated with them. (11:03:06 PM) JoeJulian: (and this is a 64 bit install) (11:03:17 PM) fenrus02: JoeJulian, your call. you failed to follow it in order, so not my problem. (11:03:49 PM) fenrus02: JoeJulian, really, it does fix 64bit issues, and even the one you mentioned above. in fact, it fixes all but ~4 issues. none of which you have mentioned. (11:03:51 PM) JoeJulian: I failed to do that, huh? What are you talking about? (11:42:48 PM) JoeJulian: fenrus02: I went through that page again... still neither touched /usr/lib/dri/* nor listed it in any of the steps. I'm really not sure how you thought it would since almost every step on there pulls data from the rpm database which would never list those files. (11:46:15 PM) JoeJulian: btw, my blame against Anaconda is not unfounded. A good friend of mine was quoted as saying, “The favorite whipping boy around here is anaconda. Every slow or failed install is anaconda’s fault. Never mind that someone here wrote it.” (07:08:28 AM) fenrus02: JoeJulian, never? you sure about that? hint: You didnt look. (07:11:49 AM) JoeJulian: Yes, I am sure. I followed the procedure (again) step-by-step just to make sure I wasn't missing something in my state of exhaustion. (07:12:07 AM) fenrus02: JoeJulian, you did not look in the right place then. it's there. (07:12:22 AM) fenrus02: JoeJulian, specifically, look at mesa-dri-* (07:14:16 AM) JoeJulian: Are we talking about the same thing? I'm referring to your post_upgrade_cleanup procedure. (07:15:01 AM) fenrus02: JoeJulian, one and the same. i'm merely referring to your false statement: <JoeJulian> fenrus02: I went through that page again... still neither touched /usr/lib/dri/* nor listed it in any of the steps. I'm really not sure how you thought it would since almost every step on there pulls data from the rpm database which would never list those files. (07:16:03 AM) fenrus02: JoeJulian, before you get all high and mighty, you might want to actually *look* at that set of packages I pointed out. they *do* put files where you said they did not. (07:17:57 AM) fenrus02: JoeJulian, if you insist on pursuing this line of thought, 'fpaste /root/tmp/[A-Z]*.txt' or wherever you stored your files created in those steps. (07:20:58 AM) JoeJulian: The i686 rpm was not in the Package table. The files were in /usr/lib/dri/* with no package to validate them against. The closest step to reinstalling them was optional step 3 as mesa-dri-drivers is in base-x, but it didn't install the 32bit when I ran it, just the 64 bit. (07:21:23 AM) JoeJulian: (well, it didn't "install" the 64 bit because it was already installed.) (07:22:22 AM) fenrus02: JoeJulian, if you insist on pursuing this line of thought, 'fpaste /root/tmp/[A-Z]*.txt' or wherever you stored your files created in those steps. (07:29:13 AM) JoeJulian: http://fpaste.org/0Fcn/ http://fpaste.org/Kixk/ http://fpaste.org/aYMI/ (07:33:48 AM) JoeJulian: You didn't want the raw -Va output, did you? (07:36:44 AM) fenrus02: depends if you want help. (07:39:02 AM) JoeJulian: Can you just drop the hostility? The very first thing you did was chastise me without regard to my question. A simple, "yes please" would have been polite, and a simple "yes" would have been sufficient. (07:39:49 AM) JoeJulian: http://fpaste.org/7kLW/ (07:43:45 AM) JoeJulian: Would you be willing to tell me which of the steps along the way you expected that issue to have been fixed? I've been wondering since you first suggested it. (07:44:24 AM) JoeJulian: or, if not fixed, at least exposed? (07:50:29 AM) fenrus02: JoeJulian, depends which issue you are referring to really. you have several that i can see, but only mentioned one which you resolved last night. yet you continue, so you must have realized at least some others. (07:53:24 AM) JoeJulian: No, I was just frustrated that you were being so hostile right from the start. Your certainty did make me curious, as I was already aware of who you were (I've followed your guide many times) so I was actually hoping you were right and I could learn something. (07:56:58 AM) fenrus02: JoeJulian, dont be rude when asking questions. dont blame others when you caused your own grief. i am not being hostile to you at all. (08:00:31 AM) fenrus02: JoeJulian, i will only answer the questions you ask. (08:00:42 AM) JoeJulian: I posted a question with some background. The question was, "What could cause the older replaced library to be loading?" The answer was, "self inflicted problem. see /topic for hints." (08:02:35 AM) JoeJulian: But going back to my last question, which I felt was phrased nicely and still offered me the opportunity to learn something, "Would you be willing to tell me which of the steps along the way you expected that issue to have been fixed?" (08:02:37 AM) fenrus02: JoeJulian, you installed rawhide graphics fun. (08:02:50 AM) fenrus02: JoeJulian, as explained earlier, rawhide is currently tracking f17 (08:03:00 AM) fenrus02: JoeJulian, you are running f15. the two do not mesh well. (08:03:10 AM) JoeJulian: Which could have caused failure, but not the failure I was asking about. (08:03:15 AM) fenrus02: heh (08:03:33 AM) fenrus02: ok JoeJulian - have fun, enjoy. }}} Thanks for your feedback! -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/68> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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irc-support-sig September 2011