irc-support-sig April 2013

irc-support-sig@lists.fedoraproject.org

3 participants
11 discussions

[irc-support-sig] #140: failed to address a response to a user's question, then attacked the user
by fedora-badges 08 Sep '16

08 Sep '16

#140: failed to address a response to a user's question, then attacked the user ---------------------+------------------------ Reporter: sten | Owner: Type: feedback | Status: new Priority: trivial | Milestone: Fedora 18 Version: | Severity: Neutral Keywords: | Blocked By: Blocking: | ---------------------+------------------------ 13:51 < gotestra> Hey 13:51 < gotestra> Uh so, what is the command I should use so that it outputs the last three lines of a txt or cfg file? 13:52 < fenris02> "man tail" 13:52 < gotestra> Like, if I want the output for a .cfg file, I would use "cat /etc/fuck/something.cfg" 13:52 < fenris02> gotestra : This is a family channel, please do try to avoid cursing. Thanks. 13:52 < gotestra> Dammit sorry. 13:52 < gotestra> "cat /etc/banana/monkey.cfg" 13:53 < fenris02> you were answered already, why do you keep asking? 13:53 < gotestra> I was answered? 13:53 < whyrusleeping> 'main tail' 13:54 < gotestra> I did not ask this question. 13:54 < gotestra> I need only the last three lines. 13:54 < whyrusleeping> LOOK AT TAIL 13:54 * fenris02 thwacks gotestra 13:54 < fenris02> gotestra, now you have been answered TWICE. get to it. 13:54 < gotestra> Well, I don't. My friend's sister does. She has an exam tomorrow, and she can't find the answer anywhere. 13:54 * gotestra gets to it 13:55 < fenris02> gotestra, you clearly have issues with engrish. go to #fedora-india 13:55 * whyrusleeping lol's 13:55 < gotestra> You don't need to be so racist. 13:55 < gotestra> Or discriminatory. 13:55 < fenris02> gotestra, i have no idea what race you are. just go. -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/140> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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[irc-support-sig] #125: RFE: how to file a trac ticket
by fedora-badges 23 Aug '13

23 Aug '13

#125: RFE: how to file a trac ticket -----------------------+------------------------ Reporter: ankursinha | Owner: Type: meeting | Status: new Priority: major | Milestone: Fedora 14 Version: | Severity: Neutral Keywords: | Blocked By: Blocking: | -----------------------+------------------------ = phenomenon = The initial draft on "How to file a trac ticket" is here: [https://fedoraproject.org/wiki/User:Ankursinha/How_to_file_a_trac_ticket]. Please provide suggestions on how to make this page more helpful to newcomers. Thanks,[[BR]] FranciscoD -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/125> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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[irc-support-sig] #142: absusive user
by fedora-badges 22 Aug '13

22 Aug '13

#142: absusive user ---------------------+------------------------ Reporter: janos | Owner: Type: feedback | Status: new Priority: major | Milestone: Fedora 18 Version: | Severity: Neutral Keywords: | Blocked By: Blocking: | ---------------------+------------------------ Please fill in this template fully and provide all requested information. Incomplete tickets may be dropped. This feedback is: {{{ [ ] Positive [x] Negative [ ] Neutral }}} My IRC nick is: janos_ Please briefly describe the interaction that caused you to file this ticket: user abator has been repeatedly making sexist comments, going offtopic, and resorting to bizarre ad hominem attacks calling people "king|queen of the channel" when he is asked to change his behavior. He will repeatedly ask for forgiveness only to continue poor behavior within minutes in an unmistakable fashion. Please note other IRC nicks that are involved in this interaction: Everyone in the channel that is active. Please describe what action or positive change could be adopted based on this feedback: Removal from the channel. His questions are not particularly difficult to discover answers for and when giving him answers, he uses the content of the answer as a potential platform for continued trolling. Any additional notes or logs: Thanks for your feedback! -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/142> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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[irc-support-sig] #107: Mass Removal Of Stagnant Voting Members
by fedora-badges 22 Aug '13

22 Aug '13

#107: Mass Removal Of Stagnant Voting Members ---------------------+------------------------ Reporter: dcr226 | Owner: Type: feedback | Status: new Priority: major | Milestone: Fedora 14 Version: | Severity: Neutral Keywords: | Blocked By: Blocking: | ---------------------+------------------------ I was going to do these individually, but it will just turn into spam, and on the most part this is a no-brainer. I propose the removal of the following members of the sig, on the basis they carry a vote currently..but may not be active, or interested in the sig. ausil, bit4man, deepsa, ivazquez, jkeating, jsmith, jsteffan, mkearey, pfrields, wtogami, kanarip I guess the simple thing is, if you agree with the removal, vote with "+1", if you disagree with it all "-1", and if you disagree with one (or more particular user's removal "-1 <username>" Otherwise this thread could easily turn into 10 threads and get unnecessarily messy. -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/107> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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[irc-support-sig] #144: #fedora +quiet incident
by fedora-badges 15 May '13

15 May '13

#144: #fedora +quiet incident ---------------------+------------------------ Reporter: dovermo | Owner: Type: feedback | Status: new Priority: critical | Milestone: Fedora 18 Version: | Severity: Negative Keywords: | Blocked By: Blocking: | ---------------------+------------------------ Please fill in this template fully and provide all requested information. Incomplete tickets may be dropped. This feedback is: {{{ [ ] Positive [X] Negative [ ] Neutral }}} My IRC nick is: DoverMo Please briefly describe the interaction that caused you to file this ticket: in #fedora, fenrus02 asked me a question, accused me of being a troll, and set mode +q for quiet on my account. Please note other IRC nicks that are involved in this interaction: fenrus02 Please describe what action or positive change could be adopted based on this feedback: mode -q for DoverMo on #fedora Any additional notes or logs: yes Thanks for your feedback! -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/144> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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Plan for tomorrow's irc support sig meeting (2013-04-25)
by Kevin Fenzi 25 Apr '13

25 Apr '13

Here's what I have for an agenda for tomorrow's (2013-04-25) meeting, which will be held at 18:00UTC in #fedora-meeting on irc.freenode.net. Feel free to reply to this with additional topics, or bring them up in the "open floor" section of the meeting. #topic Week in review #topic ticket #144 #fedora +quiet incident https://fedorahosted.org/irc-support-sig/ticket/144 #topic Open Floor kevin

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[irc-support-sig] #143: ban from #fedora, threaten by fenrus02
by fedora-badges 24 Apr '13

24 Apr '13

#143: ban from #fedora, threaten by fenrus02 ---------------------+------------------------ Reporter: ozborne | Owner: Type: feedback | Status: new Priority: critical | Milestone: Fedora 17 Version: | Severity: Negative Keywords: | Blocked By: Blocking: | ---------------------+------------------------ Please fill in this template fully and provide all requested information. Incomplete tickets may be dropped. This feedback is: {{{ [ ] Positive [x] Negative [ ] Neutral }}} My IRC nick is: OzBorne Please briefly describe the interaction that caused you to file this ticket: fenrus02 banned me while i was helping a user to make it with his ssd and partition. Please note other IRC nicks that are involved in this interaction: Conn-u Please describe what action or positive change could be adopted based on this feedback: Ask fenrus02 or operator like DiscordianUK not to be rude with users. Any additional notes or logs: Thanks for your feedback! -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/143> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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Plan for tomorrow's irc support sig meeting (2013-04-18)
by Kevin Fenzi 18 Apr '13

18 Apr '13

Here's what I have for an agenda for tomorrow's (2013-04-18) meeting, which will be held at 18:00UTC in #fedora-meeting on irc.freenode.net. Feel free to reply to this with additional topics, or bring them up in the "open floor" section of the meeting. #topic Week in review #topic ticket#143 ban from #fedora, threaten by fenrus02 https://fedorahosted.org/irc-support-sig/ticket/143 #topic Open Floor kevin

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Plan for tomorrow's irc support sig meeting (2013-04-11)
by Kevin Fenzi 11 Apr '13

11 Apr '13

Here's what I have for an agenda for tomorrow's (2013-04-11) meeting, which will be held at 18:00UTC in #fedora-meeting on irc.freenode.net. Feel free to reply to this with additional topics, or bring them up in the "open floor" section of the meeting. #topic Week in review #topic ticket #142 absusive user #topic Open Floor kevin

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[irc-support-sig] #141: Ops too quick to "quiet" a user, Fedora Project should be ashamed of IRC
by fedora-badges 04 Apr '13

04 Apr '13

#141: Ops too quick to "quiet" a user, Fedora Project should be ashamed of IRC ---------------------+------------------------ Reporter: kriston | Owner: Type: feedback | Status: new Priority: critical | Milestone: Fedora 18 Version: | Severity: Negative Keywords: | Blocked By: Blocking: | ---------------------+------------------------ Please fill in this template fully and provide all requested information. Incomplete tickets may be dropped. This feedback is: {{{ [ ] Positive [x] Negative [ ] Neutral }}} My IRC nick is: kriston on freenode (a registered nick) Please briefly describe the interaction that caused you to file this ticket: Asking of any question results in Ops and participants berating the asker of the question instead of providing the actual answer to the question. Why are you even providing an IRC channel if the users of such channel not only will not answer simple questions with actual answers, and will then "quiet" the user who asks for the actual answer? Note that the "answers" provided by so-called IRC "helpers" are universally "go google your question." Of course, we already did that. If you're going to provide a chat room to help people, you should actually help people. Otherwise, close the chat room. Helping does not include "Use Google" as the so- called "solution." If you're going to do that, please, close the room. You re-enforce the overwhelmingly negative opinion of the Fedora Project when you allow this to happen. Please note other IRC nicks that are involved in this interaction: fenrus02, who was not able to provide any sort of useful answer besides insults. majorlinux, who provided a genuinely useful answer that did solve my problem, and whom I truly would like to thank. satellit_e, who also provided a useful answer. nathan28, who provided a useless answer, including a "google it," which is useless and inappropriate. StillBob, who stated "Lazy is demanding," another useless answer that is insulting. fenrus02, who "quieted" my account because of a perceived offensive acronym in response to his repeated, useless comments. Please describe what action or positive change could be adopted based on this feedback: Do not quiet users who state the obvious: that the IRC chat rooms are not useful because most of the users feel the need to disparage any sort of person who asks a question. The rest of them merely say "google it" instead of providing actual, practical answers to any question. Just close the room--the image of Fedora Project is not served by these people. Any additional notes or logs: I have more than twenty-five years of experience in Unix and on IRC. The organizations I am involved with universally decide not to use Fedora because of its strikingly juvenile community. If the Fedora Project truly supports "community," then the IRC chat rooms should be closed permanently. The endless beratement of users asking questions is shameful and the Fedora Project should be embarrassed by it. Thanks for your feedback! You're welcome, but I sincerely doubt you will use any of this feedback. I'm stating this for the record. -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/141> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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irc-support-sig April 2013