irc-support-sig November 2011

irc-support-sig@lists.fedoraproject.org

6 participants
16 discussions

[irc-support-sig] #88: User Psi-Jack helping to track an installer bug
by fedora-badges 08 Dec '11

08 Dec '11

#88: User Psi-Jack helping to track an installer bug --------------------------------------------+------------------------------- Reporter: bjensen | Owner: Type: feedback | Status: new Priority: major | Milestone: Fedora 16 Version: | Severity: Positive Keywords: Anaconda multihead dual buttons | --------------------------------------------+------------------------------- Please fill in this template fully and provide all requested information. Incomplete tickets may be dropped. This feedback is: {{{ [X] Positive [ ] Negative [ ] Neutral }}} My IRC nick is: EvilBob Please briefly describe the interaction that caused you to file this ticket: The user Psi-Jack and I got off on the wrong foot a bit. Worked past that initial bump in the road and found he was seeing an installer(anaconda) bug on some dual display systems that User Edgan had described to me a few days ago. Please note other IRC nicks that are involved in this interaction: Psi-Jack, Edgan Please describe what action or positive change could be adopted based on this feedback: Taking a breath once in a while and seeing what the other is saying helps so much we all should do it more. Also remember it's just IRC and a little bit of a sense of humor is a good thing. Any additional notes or logs: Anaconda bug, buttons do not render and/or are not clickable on some multi-head systems. Workaround is to disconnect the secondary display. Thanks for your feedback! -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/88> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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[irc-support-sig] #84: Thanks to EvilBob for support and humor.
by fedora-badges 01 Dec '11

01 Dec '11

#84: Thanks to EvilBob for support and humor. --------------------------+------------------------------------------------- Reporter: ryanfourtysix | Owner: Type: feedback | Status: new Priority: major | Milestone: Fedora 16 Version: | Severity: Neutral Keywords: | --------------------------+------------------------------------------------- Thanks to EvilBob for support and humor. -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/84> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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[irc-support-sig] #85: bodhi_zazen was very patient and helpful today.
by fedora-badges 01 Dec '11

01 Dec '11

#85: bodhi_zazen was very patient and helpful today. --------------------------+------------------------------------------------- Reporter: ryanfourtysix | Owner: Type: feedback | Status: new Priority: major | Milestone: Fedora 16 Version: | Severity: Neutral Keywords: Thanks | --------------------------+------------------------------------------------- Please fill in this template fully and provide all requested information. Incomplete tickets may be dropped. This feedback is: {{{ [x] Positive [ ] Negative [ ] Neutral }}} My IRC nick is: _ryan_46 _____ Please briefly describe the interaction that caused you to file this ticket: Basically had questions about the health of one Fc16 install. Please note other IRC nicks that are involved in this interaction: Please describe what action or positive change could be adopted based on this feedback: Conclusion that my concern was overheld and it did not need tinkering with. Any additional notes or logs: Thanks for your feedback! -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/85> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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[irc-support-sig] #86: Great assistance received on the channel!
by fedora-badges 01 Dec '11

01 Dec '11

#86: Great assistance received on the channel! ---------------------+------------------------------------------------------ Reporter: dekela | Owner: Type: feedback | Status: new Priority: major | Milestone: Fedora 16 Version: | Severity: Positive Keywords: | ---------------------+------------------------------------------------------ Please fill in this template fully and provide all requested information. Incomplete tickets may be dropped. This feedback is: {{{ [X] Positive [ ] Negative [ ] Neutral }}} My IRC nick is: _dekela_ Please briefly describe the interaction that caused you to file this ticket: I was having issues after an upgrade from 15 to 16. My repo list was a mess and I had lots of duplicates. One of the people on the channel assisted me until it was solved, providing me with links to steps I can take and analyzing logs I provided. Please note other IRC nicks that are involved in this interaction: dcr226 Please describe what action or positive change could be adopted based on this feedback: Nothing, I love the linux community! Any additional notes or logs: Thanks for your feedback! -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/86> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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[irc-support-sig] #87: Comments on certain users
by fedora-badges 01 Dec '11

01 Dec '11

#87: Comments on certain users ----------------------+----------------------------------------------------- Reporter: xcromwell | Owner: Type: feedback | Status: new Priority: minor | Milestone: Fedora 16 Version: | Severity: Neutral Keywords: | ----------------------+----------------------------------------------------- Please fill in this template fully and provide all requested information. Incomplete tickets may be dropped. This feedback is: {{{ [ ] Positive [ ] Negative [x] Neutral }}} My IRC nick is: MarkGreenwood_ ( Sometimes Mark_ ) Please briefly describe the interaction that caused you to file this ticket: I tried many times to get help easily in the IRC support channel but unfortunately what I get instead doesn't always come with a positive or helpful responce. I always try to be as clear and descriptive as possible with my problems and am always very polite. As an example, I have this question that I posted today but without any responce. "[06:40] <MarkGreenwood_> Hello everyone ! So I am using F16 with GNOME 3.2 and a dual monitor setup. I changed my primary display with xrandr and run the command everytime I log in. That works "fine" but I have some problem with Firefox. When I start it, it always starts in my other monitor (!=primary) and when I want to listen to a video in fullscreen, it also plays in my other monitor. Is there any way to define which dislay is default like in Ubuntu ?" My questions are usually fairly simple and for an experienced and WILLING user should be very easy to fix/help. Though I don't get help often. In a recent encounter about a day ago, I tried to get help with some faulty ATI drivers on Fedora 16 and I was told to go away and such. Users involved were EvilBob and another which I don't remember the nick. I find this kind of happens quite often while trying to get help with simple questions. Wierd ? That said, I do get very good help also quite often from the community, which is absolutely amazing. Without all the great willing people like xaphir, I could not use Fedora at it's best ! Please note other IRC nicks that are involved in this interaction: EvilBob, xaphir Please describe what action or positive change could be adopted based on this feedback: Any additional notes or logs: Thanks for your feedback! -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/87> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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[irc-support-sig] #89: #fedora-social.log, bad words
by fedora-badges 01 Dec '11

01 Dec '11

#89: #fedora-social.log, bad words ---------------------+------------------------------------------------------ Reporter: lamah | Owner: Type: feedback | Status: new Priority: major | Milestone: Fedora 16 Version: | Severity: Negative Keywords: | ---------------------+------------------------------------------------------ Please fill in this template fully and provide all requested information. Incomplete tickets may be dropped. This feedback is: {{{ [ ] Positive [X] Negative [ ] Neutral }}} My IRC nick is: lamah I have just a wrote a text about, posted sense in the channel and i got a insults from this user dwebb, for nothing Another users in chan, yes all users have read this, eg. nirik Positive description: Of course here is a community network, and that is a social channel, needs to have a talk-to-talk social contacting, relaxing and just to talk positive. Community is free and is the one of rules by and also for Fedora. No additional notes, I don't want to have a bad words from someone, and also for nothing, here is the log: https://fedorahosted.org/irc-support- sig/attachment/wiki/WikiStart/%23fedora-social.log -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/89> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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[irc-support-sig] #90: "Friendly" part of Fedora's byline could use work
by fedora-badges 01 Dec '11

01 Dec '11

#90: "Friendly" part of Fedora's byline could use work ---------------------+------------------------------------------------------ Reporter: digimer | Owner: Type: feedback | Status: new Priority: major | Milestone: Version: | Severity: Negative Keywords: | ---------------------+------------------------------------------------------ Please fill in this template fully and provide all requested information. Incomplete tickets may be dropped. This feedback is: {{{ [ ] Positive [X] Negative [ ] Neutral }}} My IRC nick is: digimer Please briefly describe the interaction that caused you to file this ticket: Given Fedora's byline of "Freedom. Friends. Features. First.", it strikes me that the second is being quite missed on #fedora. I can only imagine how many potential fedora users have given up and gone to distros like ubuntu/mint, given the atmosphere of the channel. Being a biased observer though, I invite SIG to idle in the channel and make up their own mind. For this ticket though, I'll include my most recent experience. {{{ 22:37 -!- Irssi: Join to #fedora was synced in 2 secs 22:37 < digimer> hi all, under f16, where do I find 'gpk-repo' (or it's replacement)? 'yum provides "*/gpk-repo"' and 'yum list | grep gpk' turn up nill 22:38 < [R]> what was gpk-repo? 22:39 < digimer> apparently a gui for enabling/disabling repos 22:39 < digimer> http://docs.fedoraproject.org/en- US/Fedora/14/html/Software_Management_Guide/ch03s03.html 22:40 < [R]> what are you trying to do ? 22:41 < digimer> follow the rawhide docs 22:41 < digimer> http://fedoraproject.org/wiki/Releases/Rawhide#Yum_update_from_previous_rel… 22:41 < [R]> a) dont use rawhide if you dont know what you are doing 22:41 < [R]> b) dont use rawhide 22:41 < [R]> c) rawhide isn't supported here 22:41 < digimer> >_> 22:41 < digimer> I have a reason to use it 22:42 < EvilBob> Heh 22:42 < [R]> you want to break your system? 22:42 < [R]> ah... 22:43 < digimer> [R]: I appreciate your help, but I know what I am doing. I have a good reason for using it, and I was just looking for help finding a program. :) 22:43 < [R]> as i stated... 22:43 < [R]> [08:46:52] [R] c) rawhide isn't supported here 22:43 < digimer> that's fine, I'm not asking a rawhide-specific question. 22:43 < [R]> if you know whatyou are doing... just edit the repo stuff in /etc 22:43 < EvilBob> If you knew what you were doiing you would not be here looking for help 22:43 < digimer> [R]: I did, but I was curious 22:44 < [R]> EvilBob++ 22:44 < digimer> *sigh* - I see this channel is as friendly as ever 22:45 < EvilBob> digimer: Oh give it up 22:45 < digimer> the machines are currently bone-stock f16 at this time. I am curious what package provides, or what package replaces, gpk-repo. If you don't know, it's all good, I'll keep looking 22:45 < EvilBob> digimer: You are the problem, not this channel or the others in it 22:45 < EvilBob> Freaking cop out and blame the channel as being "unfriendly" 22:47 < EvilBob> digimer: Take your top secret reason for running rawhide and float 22:47 < digimer> secret? I didn't say because I didn't think it mattered. 22:47 < hendrikz> lol 22:48 < EvilBob> You never know, there might be a way to do what you are trying that is sane 22:48 < EvilBob> But no, you bring an XY problem to the table and blame everyone else 22:48 < digimer> I've taken on the release-manager position, I need to test releases on rawhide. 22:49 < digimer> as I said before, my question is simple; on a bone-stock f16 machine, what provides/replaces gpk-repo. Pretty simple, I think. 22:49 < EvilBob> "release-manager position"? 22:50 < digimer> yup, surprising, I know. 22:50 < EvilBob> the one bent at the hips firmly grabbing your ankles? 22:50 < digimer> that's my secret reason. 22:50 < digimer> look, relax. I'm not here looking to argue. 22:50 < EvilBob> Yes you are 22:51 < EvilBob> You are the one that played "I see this channel is as friendly as ever" as your opening card 22:51 < EvilBob> You get what you give 22:52 * digimer shrugs 22:52 < digimer> I'll keep looking then, thanks for the help 22:53 < EvilBob> digimer: release manager? Make sure the "suggested and supported" upgrade methods work next time 22:53 < EvilBob> digimer: because those of us that actually support them... are sick of them getting top billing and not working }}} Please note other IRC nicks that are involved in this interaction: EvilBob is the consistently mocking/rude user. Please describe what action or positive change could be adopted based on this feedback: I'll leave this to the discretion of SIG. Any additional notes or logs: Just idle in the channel. I've had negative experiences more than half the times I visit, and I won't idle in the channel due to the general rudeness/mocking behaviour. Given Fedora's decline in popularity though, I figured it was time to submit a ticket. Thanks for your feedback! -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/90> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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[irc-support-sig] #83: Kudos for EvilBob!
by fedora-badges 01 Dec '11

01 Dec '11

#83: Kudos for EvilBob! -------------------------+-------------------------------------------------- Reporter: aethereality | Owner: EvilBob Type: feedback | Status: new Priority: trivial | Milestone: Fedora 16 Version: | Severity: Positive Keywords: | -------------------------+-------------------------------------------------- Please fill in this template fully and provide all requested information. Incomplete tickets may be dropped. This feedback is: {{{ [x] Positive [ ] Negative [ ] Neutral }}} My IRC nick is: _aethereality_____ Please briefly describe the interaction that caused you to file this ticket: EvilBob quickly and awesomely helped me figure out a problem with my module issue :) Please note other IRC nicks that are involved in this interaction: Please describe what action or positive change could be adopted based on this feedback: Any additional notes or logs: Thanks for your feedback! -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/83> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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meeting today
by Kevin Fenzi 17 Nov '11

17 Nov '11

A number of folks are unable to attend today, so we are going to just skip today's meeting. Remember if you care about the time of the meeting, please respond to the meeting time thread before next week. Thanks, kevin

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[irc-support-sig] #80: Fedora IRC Channel
by fedora-badges 10 Nov '11

10 Nov '11

#80: Fedora IRC Channel -----------------------+---------------------------------------------------- Reporter: asifhanafi | Owner: Type: feedback | Status: new Priority: trivial | Milestone: Fedora 15 Version: | Severity: Neutral Keywords: | -----------------------+---------------------------------------------------- Please fill in this template fully and provide all requested information. Incomplete tickets may be dropped. This feedback is: {{{ [ ] Positive [x] Negative [ ] Neutral }}} My IRC nick is: LordPimp Please briefly describe the interaction that caused you to file this ticket: Being a newbie on Linux, I recently purchased a virtual server from FDC Servers with Fedora 15 installed. After trying to figure out why my php wouldn't work. I joined the #fedora channel on freenode for help. Most of the users were helpful dcr226 was very helpful and eventually solved the problem. However it was quite frustrating because a user EvilBob wasn't helpful and was only there to insult and poke fun at. I understand that Fedora isn't responsible however maintaining a civil atmosphere free from bullies is important. Please note other IRC nicks that are involved in this interaction: EvilBob - Rude and wasn't helpful. Please describe what action or positive change could be adopted based on this feedback: It would be nice to enforce more stricter rules on people who are there to insult new users who are new to the linux/fedora world. Any additional notes or logs: Thanks for your feedback! -- Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/80> irc-support-sig <irc://irc.freenode.net/#fedora> Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net

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irc-support-sig November 2011